Citizens Advice Wigan Borough
Board Trustee (voluntary)
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Citizens Advice Wigan Borough provides free, independent, confidential, and impartial advice on a broad range of issues, including debt, benefits, housing, legal matters, discrimination, employment, immigration, and consumer concerns. Citizens Advice Wigan Borough values diversity, promotes equality, and actively challenges discrimination. The organisation aims both to give people the advice they need to address their problems and to influence policies and practices that shape people’s lives. Joining the organisation means contributing to a trusted local service that works to improve outcomes for individuals and communities.
Role Overview
Trustees are responsible for guiding and governing Citizens Advice Wigan Borough (CAWB), ensuring that we fulfill our purpose and operate effectively and that we’re complying with laws and regulations. Trustees work with the Chief Officer to shape the strategy and direction of our charity.
Key responsibilities
- Strategic Direction: Contribute to setting the goals, vision, and overall strategy of CAWB
- Legal and Regulatory Compliance: Ensure CAWB follows legal and regulatory requirements as required under law
- Financial Oversight: Agree budgets and scrutinise financial reports to ensure funds are spent responsibly and that proper financial controls are in place and complied with
- Support and Accountability: Work with the Chief Officer and other designated staff to manage resources, staff, and volunteers, and support the development of external relationships with funders, partners, etc.
- Risk Management: Monitor the organisational Risk Register, taking responsibility for designated areas and ensuring that risks are identified and appropriately managed
- Performance Management: Monitor CAWB’s performance and ensure that it’s effectively meeting its organisational goals and objectives, and Citizens Advice and funder requirements
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The Charity Commission has provided guidance on the 6 main duties of a Trustee, available at this link: https://www.gov.uk/guidance/charity-trustee-whats-involved-cc3a#trustees-6-main-duties
What is Required?
Time Commitment:
- You will be expected to take a full part in our quarterly board meetings, which take place at our head office in Leigh, from 5.00 pm.
- You will also be required to sit on a sub-committee or working group, which will meet 4-6 times per year.
- Approximately 2 hours will be required ahead of each meeting to read papers, enabling you to ask questions and take an active part in discussions.
- You will also need to attend an annual planning day and check and respond to emails.
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Skills:
- Formal qualifications aren’t necessary but you will need numeracy skills in order to be able to review financial reports and ask relevant questions.
- You’ll also need good, independent judgement, the ability to work as part of a team, good communications skills, and a willingness to complete an induction and undertake ongoing training.
Values:
- You must demonstrate commitment to the aims and principles of the Citizens Advice service, be non-judgmental, and respect views, values, and cultures that are different to your own.
Benefits of volunteering as a Trustee:
- Making a difference by helping to shape the future of a vital community service
- Gaining experience by developing leadership and strategic skills
- Contributing to the local community and making a positive impact
- Developing valuable skills
- Meeting new people and building relationships with others
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBTQIA+, and people from other ethnic communities.
For further information, please visit our website: https://www.cawb.org.uk/trustee-recruitment
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