Bodyshop Manager

Premier Motors is looking for an experienced, motivated, and customer-focused Bodyshop Manager to lead our busy Accident Repair Centre. This is an excellent opportunity for a proven Bodyshop professional to manage all aspects of workshop operations, drive performance, and lead a skilled team in delivering exceptional repair quality and customer service.

The successful candidate will oversee the day-to-day running of the Bodyshop, ensuring repairs are completed safely, efficiently, and to manufacturer and industry standards while maintaining excellent relationships with customers, insurance companies, and suppliers.

A company car is provided as part of the remuneration package.

Salary: Dependent on experience, will be discussed at interview stage

Hours: Monday to Friday, 7.30am to 5.00pm, i.e. 42.5 hours per week, 1 hour lunch break (unpaid).

Key Responsibilities:

• Manage the daily operation of the Bodyshop and Accident Repair Centre.
• Lead, motivate, coach, and develop a team of Paint Technicians, Panel Technicians, MET Technicians, VDA/Estimators, Administrators, and Apprentices.
• Plan and allocate workshop workload to maximise productivity and efficiency.
• Ensure all repairs are completed to manufacturer specifications, BSI standards, and company quality procedures.
• Liaise with insurance companies, accident management companies, engineers, and third-party assessors to progress repair authorisations and resolve repair queries.
• Monitor repair progress to ensure vehicles are completed on time and customers are kept fully informed throughout the repair process.
• Maintain excellent customer satisfaction through effective communication and high-quality workmanship.
• Monitor labour sales, workshop efficiency, productivity, and profitability, implementing improvements where required.
• Ensure accurate completion of estimates, job cards, invoicing, and recording of parts and paint materials.
• Control workshop costs, materials, and consumables while minimising waste.
• Maintain strong relationships with manufacturers, suppliers, and external partners.
• Ensure all workshop equipment is maintained, calibrated, and used correctly.
• Take responsibility for compliance with all Health & Safety legislation, COSHH regulations, environmental requirements, and company policies.
• Carry out regular Health & Safety inspections and risk assessments, ensuring a safe working environment for all employees and visitors.
• Ensure technicians receive ongoing training and maintain manufacturer and industry accreditations.
• Support the Aftersales Manager in achieving departmental objectives, KPIs, and continuous business improvement.