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Aranyani Atelier

Boutique Supervisor

London
Posted about 15 hours ago
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Aranyani is growing, and we are looking for an exceptional individual to grow with us.

As an independent luxury brand, Aranyani is built on craftsmanship, individuality, and a highly personalised approach to client experience. As we enter our next stage of growth, we are seeking an exceptional Boutique Supervisor to become a key member of our team.

Working closely with our Boutique Manager & Business Development Manager, you will take an active role in the day-to-day boutique experience, inspiring the team, driving commercial performance, and cultivating meaningful, long-term relationships with our clients.

This is a hands-on leadership position for someone who understands the expectations of a luxury environment, leads naturally from the boutique floor, and is ready to take greater ownership and responsibility.

At Aranyani, luxury goes beyond the product. It is about how every client is welcomed, understood, advised, and remembered.

Key Responsibilities

  • Support the Boutique Manager in leading the day-to-day operation of the boutique, taking full responsibility in their absence
  • Lead, motivate and develop the team, setting the standard through your own performance and client engagement
  • Drive individual and boutique sales performance, maintaining a strong focus on commercial objectives and results
  • Deliver an exceptional and highly personalised experience, ensuring Aranyani's standards are consistently upheld
  • Build, develop and retain strong client relationships through proactive clienteling and thoughtful follow-up
  • Oversee daily boutique priorities, client appointments, team deployment and workflow to ensure a seamless operation
  • Maintain impeccable standards across boutique presentation, service, professionalism, and communication
  • Handle client matters confidentially and with discretion, ensuring appropriate resolution and follow-up
  • Work closely with the Boutique Manager on client development, events, and initiatives that support the continued growth of the business
  • Provide clear feedback on team performance, client activity, and boutique operations, identifying opportunities to strengthen both commercial performance and client journey

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Why you're a good match

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About You

We are looking for an experienced and commercially minded luxury retail professional who brings confidence, discretion, and a genuine understanding of exceptional client service. You will have a minimum of three years of relevant experience within luxury retail or a premium client-focused environment, with supervisory, senior sales, or team-lead experience strongly preferred.

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A natural relationship builder, you understand the importance of personalised service, attention to detail, and long-term client development.

Above all, you will bring initiative, maturity, and ambition, with the desire to make a meaningful contribution and grow your career with Aranyani.

The Opportunity

Join Aranyani at an exciting stage of its evolution, with the opportunity to work closely with senior management and make a meaningful contribution from the outset.

For the right individual, this role offers genuine responsibility, professional development, and the opportunity to grow alongside the brand. If you share our commitment to exceptional client experience, luxury, and excellence, we would love to hear from you.

Please send your CV and a short introduction to hr@sailakshmi.com

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Skills

Luxury Retail Management
Clienteling
Team Leadership
Sales Performance Driving
Client Relationship Management
Boutique Operations
Commercial Awareness
Luxury Customer Service
Staff Development
Workflow Management
Conflict Resolution
Professional Communication

Location

London, England, United Kingdom

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