Park Theatre
Box Office Manager
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Box Office Manager
We are looking for a Box Office Manager who is excited by the opportunity to play a key role in the success of Park Theatre. Working closely with the Marketing team, you’ll help lead and develop our Box Office operation while delivering welcoming and accessible customer experiences. You’ll have the opportunity to build your expertise across Spektrix, ticketing, sales, and customer service, working with colleagues across Marketing, Development, Finance, and Operations, as well as in-house and visiting companies and co-producers.
The role will help recruit, train, and manage the casual Box Office supervisor team, coordinate staffing and rotas, oversee customer service, and lead on group, schools, press, guest, and access bookings. The postholder will ensure the team is confident and consistent in using Spektrix, while maintaining high standards of GDPR, PCI DSS, and organizational policy compliance. This is a varied role where you’ll have the chance to make a tangible contribution to how audiences experience Park Theatre.
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This is an exciting opportunity for someone who is looking to develop their career in theatre box office and ticketing systems, and to take ownership across a broad range of customer-focused activity. You’ll be supported by the wider team to grow your knowledge and confidence, with opportunities to take on greater responsibility and deputise when required. You’ll join a warm, collaborative, and dynamic working environment where ideas are welcomed, and your contribution is valued. The successful candidate will be proactive, highly organized, and collaborative, with excellent attention to detail and a strong commitment to customer service, accessibility, inclusion, and Park Theatre’s vision and mission.
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