Headway Essex
Brain Injury Support Worker

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Brain Injury Support Worker
South Benfleet | £14,944.80 per annum (£12.77 per hour) | 22.5 hours per week | Tuesday, Wednesday & Friday
Make a real difference every day
Are you a compassionate, patient and enthusiastic person who enjoys helping others build confidence, develop skills and live as independently as possible?
We’re looking for a Brain Injury Support Worker to join our friendly and dedicated team at our day centre in South Benfleet, supporting adults living with the effects of acquired brain injury (ABI).
This is a varied and rewarding role where you’ll build meaningful relationships and help people make progress towards their individual goals. Whether it’s helping someone regain confidence, develop a new skill, communicate more effectively, reconnect socially or take part in an activity they enjoy, you’ll see the impact of your support.
What will you be doing?
Working as part of our supportive team, you’ll:
- Plan and deliver engaging, purposeful activities based on individual needs, interests and goals.
- Support people to develop confidence, skills and independence.
- Act as a Key Worker, helping individuals identify meaningful goals, develop person-centred support plans and review their progress.
- Build positive, trusting relationships with the people we support, their families and carers.
- Provide guidance and support to family members and carers where appropriate.
- Work alongside health, social care and other professionals and organisations.
- Maintain accurate and confidential computerised records.
- Work collaboratively as part of the Headway Essex Team, sharing ideas, knowledge and expertise with colleagues, volunteers and trustees.
- Contribute to a welcoming, inclusive environment where everyone is treated with dignity, respect and compassion.
Who are we looking for?
We’re looking for someone who is:
- Compassionate and patient, with a genuine desire to help others.
- Approachable and a good communicator, able to build positive relationships with people.
- Reliable and organised, with good time-management skills.
- Creative and enthusiastic, with the ability to make activities meaningful and engaging.
- Comfortable using computers and maintaining accurate records.
- Able to work calmly and positively when things don’t always go to plan.
- Committed to promoting choice, independence and person-centred support.
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Experience of acquired brain injury would be desirable, but we’re also interested in people with transferable experience from other health, social care, rehabilitation, education, mental health or people-focused roles.
Ideally, you’ll also have:
- At least 2 years’ experience in a health and/or social care setting, and/or
- NVQ Level 2 in Health and Social Care, or
- A relevant qualification or degree, such as Psychology.
- GCSE English and Maths at Grade 4 or above, or equivalent, are required.
Why join Headway Essex?
We want our team to feel valued, supported and able to develop. We offer:
- 28 days’ annual leave, including bank holidays.
- 1 paid Birthday Day.
- 1 paid Wellbeing Day.
- Continuous training and development opportunities.
- Contributory pension scheme.
- Sick pay.
- Long Service Awards.
- Employee Assistance Programme.
- The opportunity to be part of a supportive, collaborative team doing work that genuinely matters.
The practical details
- Location: South Benfleet
- Hours: 22.5 hours per week
- Working days: Tuesday, Wednesday and Friday
- Working hours: 8.30am – 4.30pm
- Salary: £14,944.80 per annum (£12.77 per hour)
You will need the right to live and work in the UK, two suitable referees and be able to obtain a satisfactory Enhanced Criminal Records Check.
Ready to make a difference?
If you’re looking for a role where your skills, compassion and enthusiasm can genuinely improve someone’s quality of life, we’d love to hear from you.


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If you’re the kind of person who celebrates the small wins, builds confidence in others and wants to do work with real purpose, this could be the role for you.
Apply now and join Headway Essex.
For more information, or to apply for this role please contact: Jennie.morrell@headwayessex.org.uk
Our values
- We Work As One Team – We collaborate openly across teams and roles sharing information, knowledge, and expertise. We support one another, celebrate successes, face challenges together, and create welcome, inclusive spaces for everyone who engages with Headway Essex.
- We Listen Learn And Continuously Improve – We value feedback, curiosity & diverse perspectives. We seek input from across the charity, reflect on what does and doesn’t work & embrace change, innovation & learning so we can continuously improve outcomes for those we support & for each other.
- We Use Our Time and Resources Wisely – We work efficiently, respond timely & accurately & use resources responsibly. We focus on meaningful activity, effective processes & high-quality delivery so that our work has real impact & supports the sustainability & success of Headway Essex.
- We Put People First, Always – We are person-centred, trauma-informed & compassionate. We treat everyone with dignity, empathy & patience, listening first & respecting individual needs, choices & journeys. Never losing sight of why we are here: to support those living with ABI.
- We Take Responsibility And Act With Integrity – We are accountable for our actions, decisions & deadlines. We are prepared, punctual, professional & reliable. We lead by example, take ownership of mistakes without blame & focus on solutions that strengthen trust & fairness across the organisation.
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