Ernest Doe & Sons Ltd
Branch Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Are you highly organised, customer-focused, and looking for a varied role within a busy branch environment?
We're seeking a proactive Branch Administrator at our Sutterton Branch to support our Branch Manager and wider team, helping to ensure the smooth day-to-day running of the branch.
This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing excellent administrative support and customer service.
As Branch Administrator, you'll play a key role in supporting branch operations by:
- Providing comprehensive administrative and PA support to the Branch Manager and wider team.
- Acting as the first point of contact for customers, handling enquiries professionally in person, over the phone, and via email.
- Managing incoming calls and maintaining the branch switchboard.
- Processing invoices, delivery notes, quotations, delivery tickets, and other branch documentation.
- Carrying out daily cashiering duties and liaising with Head Office.
- Maintaining accurate records, filing systems, and confidential information.
- Updating and managing sales databases and branch records.
- Supporting the sales team during events, exhibitions, and trade shows.
- Assisting with stock administration, including monthly checks of domestic items.
- Coordinating communication across the branch to ensure efficient operations.
- Delivering a consistently high standard of customer service and professionalism.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We're looking for someone who is:
- An excellent communicator with a confident and professional telephone manner.
- Comfortable building relationships with customers, colleagues, and stakeholders at all levels.
- Highly organised with strong time management and multitasking skills.
- Accurate and detail-oriented, particularly when handling data and financial information.
- Trustworthy and discreet when dealing with confidential matters.
- Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint.
- Self-motivated, adaptable, and able to work using their own initiative.
- Friendly, approachable, and committed to working as part of a team.
- Professional in appearance and committed to delivering outstanding customer service.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
This is an excellent opportunity to become part of a well-established business where you'll play a central role in supporting branch success. You'll enjoy a varied and rewarding position, working closely with colleagues across the business and contributing to a positive customer experience every day.
Additional Information:
- Start Date: Immediate, but subject to successful candidate's notice period
- Location: Sutterton, Lincolnshire PE20 2ET
- Hours: 40 hours per week – 8am to 5pm Monday to Friday (1-hour unpaid lunch)
- Contract: Permanent, Full time, Salaried
- Salary: Competitive, dependent upon experience, plus bonus
- Rewards: We are offering a competitive salary, as well as 32-days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, car tyre discount, company sick pay scheme, flu jabs and employee referral scheme.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills