STORAGE GIANT LIMITED
Branch Manager
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Location: Cardiff, CF23 9AE
Salary: £30,000-£32,000 basic + £2,000+ commission
Hours: 40 hours per week | Rotad shifts between Monday to Friday (08:00-19:15), Saturday (08:55-18:15) & Sunday (09:55-16:15)
If you're a natural leader with a talent for team management and a passion for delivering exceptional customer experiences, we want to hear from you! Join Storage Giant as a Branch Manager at our thriving Cardiff branch.
This is an exciting opportunity to be part of one of the UK's leading private self-storage providers, an established fast-growing company with a strong presence across South Wales and the Midlands, and ambitious plans for continued expansion.
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- Work-life balance
- 28 days holiday (inclusive of bank holidays)
- Free on-site parking
- Quarterly achievable commission
- Recognition programs
- £250 reward for employee referrals
- Employee discounts for friends and family
What You'll Be Doing:
- Coaching, leading, and motivating your team to deliver exceptional customer service and achieve sales and financial targets
- Reviewing performance data to identify areas for improvement and resolve issues
- Winning new business, upselling, and managing existing accounts
- Ensuring smooth branch operations, including cleanliness, store presentation, key holder, and alarm responsibilities
- Overseeing the letting of storage rooms and office space, merchandise sales, and following up on customer enquiries
- Processing card and BACS payments, and supporting credit control
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What We're Looking For:
- Minimum 2 years of experience in customer facing sales, retail or hospitality environment
- Minimum 2 years of management experience
- Computer literate Microsoft Suite
- Flexible/available to work scheduled hours including weekends
- Hold a full driving licence and have access to own vehicle (preferred)
All applicants must have the legal right to work in the UK.
Please note: Storage Giant does not offer visa sponsorship at this time.
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