HYDRAQUIP HOSE & HYDRAULICS
Branch Manager
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About Hydraquip
Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.
Why Join Hydraquip?
- Competitive salary + Bonus Scheme
- 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
- Company pension, wellbeing support & access to a wide-ranging employee benefits & rewards platform, including a paid volunteering day, Refer-a-Friend bonus and Cycle to Work scheme
- Full training and ongoing development provided
Role and Responsibilities:
- Lead, motivate and develop a high-performing branch team, creating an inclusive and safety-focused culture
- Drive branch performance to achieve revenue, margin and KPI targets
- Champion excellent customer service and act as an escalation point for customer enquiries
- Grow sales through proactive customer engagement and a strong, varied sales mix
- Oversee day-to-day branch operations including order processing, quotations and job delivery
- Support mobile engineers and trade counter activity where applicable
- Use digital tools, including the Job Manager App, to manage jobs, data and workflows effectively
- Work closely with other branches and internal teams to ensure service consistency
- Contribute to branch planning, stock control and continuous improvement initiatives
- Ensure full compliance with health & safety standards, company policies and legislation
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Essential Experience
What we’re looking for
- Proven people management experience with the ability to engage, lead and develop teams
- Strong customer-facing background with a focus on service excellence
- Experience working in an operational or service-led environment
- Ability to drive performance against financial targets and KPIs
- Good planning, organisation and problem-solving skills
- Confident using IT systems and digital tools
- Strong communication, influencing and relationship-building skills
- Demonstrates a clear commitment to health & safety
- Full UK driving licence
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Desirable Experience
- Background in engineering, hydraulics or mechanical fitting
- Experience within the hydraulic hose, fittings or industrial services sector
- Previous branch, depot or operational management experience
- NVQ Level 3 (or equivalent) in engineering, customer service or management
- Experience managing engineers or repair/service operations
- Knowledge of tooling, specialist equipment or onsite HSE requirements
If you’re looking for a company that values good work and invests in its employees, apply now.
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