East of England Co-op
Branch Manager
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Branch Manager
Location: Eye, Suffolk
Salary: £40,000 - £43,000 per annum
Hours: Full-time 39 hours per week
Contract Type: Permanent, On Site
Reporting to: Cluster Lead
Team: Food Retail
About the Role
There are some stores that become part of their community. Our Eye Food store is one of them.
Set in the heart of one of Suffolk's most picturesque market towns, Eye offers the perfect blend of historic charm, a thriving local community, and easy access to the beautiful Suffolk countryside. It's a place where customers know your name, colleagues take pride in what they do, and every day presents an opportunity to make a genuine difference.
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What You’ll Be Doing
- Lead and support the branch team
- Ensure that the branch delivers exceptional standards and customer service
- Growing the branch's turnover and profitability (e.g. managing costs, including personnel)
- Make sure that the branch is operating safe and legally (including acting as the DPS)
- Establish the branch as the convenience retailer trusted most by its local community
- Build relationships with other stores, customers, and Head Office/support colleagues
- Promoting membership
What You’ll Need
- Experience of working in a food retail or customer service environment
- Great interpersonal skills, able to effectively communicate with stakeholders at all levels
- Commercially astute
- A confident decision-maker
- Driven, determined, and resilient
- Good level of literacy, numeracy, and IT literacy
- Self-aware, with commitment to continued professional and personal development
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Why Join Us?
At the East of England Co-op, you'll be part of a purpose-driven organisation where people and communities come first. As Branch Manager, you'll have the opportunity to lead a great team, make a real difference to your local community, and grow your career within a business that believes in developing its colleagues.
If you're ready to inspire others and lead a successful community food store, we'd love to hear from you.
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