About Crown Lift Trucks Ltd

Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown’s business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions and fleet management technologies, and warehouse solutions products and design services.

Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: “When every minute matters, customers can count on Crown to keep their businesses moving.”

Job Description

The right candidate will need to be a bright and welcoming character to act as first point of contact for employees, visitors and potential clients.

The suitable candidate will need to be presentable, have great people skills and be friendly and polite.

Key Responsibilities Will Be (but Not Limited To)

• Operating a switchboard in a warm, confident and happy manner.
• To greet all visitors promptly, completing all related security procedures and offering all appropriate services to ensure guests experience a pleasant visit.
• Monitoring and responding to the information inbox and liaising with colleagues as appropriate to ensure replies are sent in a timely manner.
• Assisting with the collation and circulation of brochures, other publications, material for marketing and a range of events.
• Managing any incoming deliveries of mail and supplies and arranging collection by traders and staff.
• Acting as the initial point of contact for traders and contractors who visit the office in person.
• Taking messages, directing calls and providing information as appropriate.
• Escorting guests to appropriate meeting rooms when requested.
• Assisting other departments with ad-hoc including post, photocopying, document collation, typing, laminating, booking of meeting rooms and providing refreshments.
• General Branch Administration tasks as required.
• Raising of purchase order numbers.
• Assistance in facilities management, booking / scheduling building maintenance work, fire alarm testing.
• Arranging courier collections.