The Cambridge Building Society
Branch Relationship Manager (Bury St Edmunds)
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Branch Relationship Manager
Our Head of Customer Experience is looking for a Branch Relationship Manager to lead our Bury St Edmunds location and play a key role in delivering outstanding service to our members and local community.
You'll be responsible for creating a positive, customer-focused environment where team members feel supported to perform at their best. Leading, coaching and developing your team, you'll drive branch performance, build lasting member relationships and ensure exceptional customer outcomes every day.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This is a varied and rewarding role that combines people leadership, business development and community engagement. You'll work closely with local businesses, schools, community groups and professional partners to raise the Society's profile, develop new relationships and support branch growth. At the same time, you'll ensure the branch operates to the highest standards of risk, compliance and operational excellence.
We're looking for someone who enjoys building relationships, developing people and making a difference within their local community. You'll be a proactive leader with strong coaching skills, commercial awareness and a genuine passion for delivering excellent service and customer outcomes.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Salary and working hours
Starting salary £30,000.00 per annum
Monday to Friday 8:45am - 5:00pm (36.25 hours per week), occasional Saturday working to meet business demands.
On site working, 5 days per week from our Bury St Edmunds location.
Come and join a thriving independent mutual, where your contribution will help our customers.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London