Cats Protection
Branch Support Unit Advisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Team: Branch Support Unit
Location: Remote with regular travel to Chelwood Gate, East Sussex.
Work pattern: 35 hours per week, Monday to Friday (very occasional weekend working may be required)
Salary: Up to £28,454.94 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Branch Support Unit Advisor:
- Deliver proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff, managing communications, enquiries, and departmental processes
- Coordinate and support volunteer engagement activities, including recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits
- Lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting project implementation across regional teams
About the Branch Support Unit team:
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- We sit within the Central Operations team
- Our day-to-day work includes; maintaining branch information on the database; arranging events lottery licenses, PetPlan, cat relocations, NCC visits and processing Annual Returns; supporting Operations staff with projects and collating and dispatching mail outs to Volunteer Teams and centres
- We currently have a team of 8 and one team leader
What we’re looking for in our Branch Support Unit Advisor:
- Lives within regular commuting distance of Chelwood Gate, RH17 7TT
- Administration experience preferably within an office environment
- A customer service background with experience interacting with members of the public
- Proven ability to multi-task and work on own initiative, accurately and under pressure
- A confident communicator, particularly using the telephone
- Strong Microsoft Office knowledge including Word and Excel
- A full UK driving licence and access to a vehicle
- Able to travel away from home with some overnights
What we can offer you:
- Health and wellbeing support to help you stay well while working remotely
- Flexible working options to support a healthy work-life balance
- Ongoing learning and development to help you build your skills and grow your career
- 26 days’ annual leave plus bank holidays, increasing with service
- A competitive contributory pension scheme and life assurance for peace of mind
- Additional support such as eye care vouchers and confidential employee advice services
- Access to discounted pet insurance to help care for your pet’s health
- Learn more about our full reward package here
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Interested? Here’s how to apply:
Application closing date: 10th August 2026
Virtual interview date: 19th & 20th August 2026
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview & Task via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills