AGORA
Brand Account Executive – London / Milan / Berlin
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About the Role
AGORA is looking for a driven and commercially minded Brand Account Executive to join our growing European team. This is a full-time role with the opportunity to be based in London, Milan or Berlin.
You will work closely with brands, distributors and retailers to help them launch, grow and succeed on TikTok Shop. From onboarding and day-to-day account management to analysing performance and identifying new growth opportunities, you will play an important role in helping our clients navigate and maximise one of the fastest-growing areas of e-commerce.
What You’ll Do
- Manage the onboarding of new brands, distributors and retailers onto TikTok Shop, ensuring a smooth and efficient launch.
- Build strong, trusted relationships with clients through proactive and consistent communication.
- Manage day-to-day client accounts, identifying opportunities to strengthen performance and accelerate sales.
- Monitor and analyse seller performance, using data and insights to recommend clear, actionable improvements.
- Coordinate multiple client accounts, campaigns and priorities simultaneously.
- Collaborate closely with our Creator and Community teams to identify opportunities to drive sales through affiliate, video and creator-led content.
- Stay ahead of developments across TikTok, social commerce and the wider e-commerce landscape.
- Bring creative and commercial thinking to how our brands can stand out and succeed on TikTok Shop.
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About You
We’re looking for someone ambitious, proactive and excited by the future of social commerce.
- Previous experience is not essential, but you should demonstrate a strong academic background, intellectual curiosity and the ability to learn quickly.
- You have a genuine interest in e-commerce, social media and TikTok, and enjoy working in a fast-paced, entrepreneurial environment.
- You are a natural problem solver who takes initiative and can think confidently on your feet.
- You have excellent organisational and project management skills, with the ability to manage multiple clients and priorities effectively.
- You are fluent in English and have strong written and verbal communication skills.
- Fluency in Italian or German would be an additional asset, but is not a requirement.
- You are analytical, comfortable working with data and proficient in Microsoft Excel.
- Most importantly, you are excited by the evolution of social commerce and the opportunity to help shape how brands grow through video-driven e-commerce.
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About AGORA
Founded in 2020, AGORA helps brands and creators reach the next generation of consumers through social commerce.
- As an early mover in the space, we help brands unlock the commercial potential of TikTok through a combination of TikTok Shop management, creator and affiliate activation, content, LIVE commerce and performance strategy.
- With an established presence in the UK and our continued expansion across Europe, we are now growing our team across London, Milan and Berlin.
- AGORA was founded by Riccardo Basile and Elizabeth Townsend-Rose, experienced e-commerce entrepreneurs who previously co-founded Lazada Group, the multibillion-dollar e-commerce platform acquired by Alibaba.
Industry: Advertising Services
Employment Type: Full-time
Location: London, UK / Milan, Italy / Berlin, Germany
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