Foodbuy Group
Brand Ambassador
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NHS Supply Chain: Food | Foodbuy
Field Based / Mobile | UK Travel Required
Be the Face and Voice of NHS Supply Chain: Food
Foodbuy is one of the UK's leading food procurement organisations, managing over £2bn of spend and supporting a diverse range of clients through market-leading procurement solutions. As part of Compass Group UK & Ireland, we combine scale, expertise and innovation to deliver outstanding value, insight and service.
At NHS Supply Chain: Food, we put the NHS at the heart of everything we do. Through trusted partnerships, procurement expertise and a deep understanding of healthcare catering and foodservice operations, we help NHS organisations deliver safe, efficient and sustainable food solutions.
We are now looking for an engaging and commercially minded Brand Ambassador to help strengthen our presence across the NHS, champion our proposition and create meaningful connections with customers, stakeholders and industry partners.
The Role
This is a highly visible and influential position that will act as the voice of both the customer and the brand. Working closely with our Operations, Account Management, Procurement and Marketing teams, you will be responsible for driving engagement, enhancing brand awareness and supporting commercial growth across NHS Supply Chain: Food.
You'll represent the organisation at customer meetings, industry events, exhibitions and conferences while gathering valuable market intelligence and customer insight that helps shape future campaigns, communications and engagement strategies.
This role would suit an ambitious relationship-builder with strong communication skills, a passion for customer engagement and the confidence to represent a nationally recognised organisation within the healthcare and foodservice sectors.
Key Responsibilities
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- Act as a Brand Ambassador for NHS Supply Chain: Food across the UK.
- Build and maintain strong relationships with NHS stakeholders, customers and industry partners.
- Identify opportunities to strengthen and promote the NHS Supply Chain: Food proposition.
- Gather customer insights and market intelligence to support strategic decision making.
- Conduct competitor analysis and provide regular insight reports to business leaders.
- Develop content briefs, case studies, testimonials and customer success stories.
- Work collaboratively with Marketing and Communications teams to support campaigns and content creation.
- Attend and represent the organisation at exhibitions, conferences and networking events.
- Generate and track opportunities arising from events and engagement activities.
- Support speaking engagements, award submissions and thought leadership initiatives.
- Manage key industry relationships, including engagement with healthcare catering networks and associations.
- Contribute to the delivery of the annual marketing and engagement roadmap.
About You
We're looking for someone who combines strong stakeholder engagement skills with commercial awareness and a passion for building relationships.
Essential Experience & Skills
- Experience in a stakeholder engagement, customer-facing or brand ambassador role.
- Strong communication and presentation skills, both written and verbal.
- Ability to translate complex information into clear, engaging customer-focused messaging.
- Experience representing an organisation at customer meetings, events or exhibitions.
- Strong stakeholder management and influencing skills.
- Experience gathering customer insights and analysing market trends.
- Experience creating content plans, marketing briefs or engagement campaigns.
- Experience working collaboratively with senior stakeholders and cross-functional teams.
- Proven ability to achieve measurable commercial or engagement outcomes.
- Strong organisational and project management skills.
- Ability to manage multiple priorities and work independently.
- Proficient in Microsoft Office applications.
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Desirable
- Experience within the NHS, healthcare or wider public sector.
- Foodservice, hospitality or food industry experience.
- Professional marketing qualification.
- Account management experience.
- Event management experience.
- CRM, website content or social media campaign experience.
- Experience working within procurement, supply chain or managed service environments.
What You'll Bring
- Energy, enthusiasm and credibility when engaging with customers and stakeholders.
- A customer-first mindset with a genuine interest in understanding client needs.
- Confidence speaking to groups, presenting ideas and representing the organisation publicly.
- Curiosity about market trends, competitor activity and industry developments.
- A proactive approach to identifying opportunities and driving continuous improvement.
Working Pattern
- Full-time position.
- Field-based role with regular travel across the UK.
- Flexible approach to working hours.
- Occasional evening and weekend attendance at events and industry activities may be required.
Why Join Us?
This is an exciting opportunity to play a key role in shaping how NHS Supply Chain: Food is represented across the healthcare sector. You'll work with a passionate and collaborative team while helping drive engagement, innovation and growth across one of the UK's most important food procurement partnerships.
Join us and help make a positive impact on NHS foodservice operations across the UK.
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