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Brand Community Strategist
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Brand Community Strategist
Contract, 12 months
Remote - Can be based in UK/Ireland/Netherlands/Portugal
Industry: Social Media / Technology
Overview:
A global social platform is seeking a Brand Community Strategist to support its Australian market. The role acts as a consultative partner to brands and agencies, advising on how to build authentic presence within online communities. This is a hands-on advisory position combining community expertise, social strategy, and copywriting guidance.
Key Responsibilities
- Serve as primary consultative contact for diverse inbound brand and agency requests
- Advise partners on community participation strategy, community rules, and moderator outreach
- Support profile creation, account verification, and moderation-related queries
- Provide tone-of-voice and copywriting guidance for posts, comments, and AMA-style formats
- Use platform listening and analytics tools to identify relevant community conversations
- Translate cultural and community trends into actionable marketing recommendations
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Required Qualifications
- Bachelor's degree or equivalent practical experience
- 4–7 years of experience in community management, social media strategy, or agency account management
- Demonstrated active use and understanding of large-scale online community platforms
- Strong written communication and copywriting ability
- Experience advising internal or external stakeholders on social/community best practice
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Preferred Qualifications
- Agency-side consultative or account management background
- Familiarity with marketing funnel concepts and campaign measurement
- Experience with social listening tools
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