Diageo
Brand Home Guide
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Job Description: Brand Home Guide
Location: Talisker Visitor Centre, Carbost, Isle of Skye
Type: Permanent, full time
Salary: £29,870 plus benefits (shared accommodation, annual bonus, product allowance, 34 days of holiday, private pension scheme, share purchase, and many more)
About Us
The oldest working distillery on the Isle of Skye is set on the shores of Loch Harport with dramatic views of the Cuillins. Producing an alluring, sweet, full-bodied single malt is so easy to enjoy, and like Skye itself, so hard to leave. Talisker is an iconic visitor centre that provides world-class visitor experiences to all our visitors from around the globe. We want every one of our guests to enjoy an unforgettable experience when they walk through the doors of Talisker Visitor Centre. That begins and ends with the people who work there. If you’ve got a real passion for our craft and our products, help us continue our story and create a future worth celebrating.
Role Overview
As a Brand Home Guide, you will be responsible for:
- Being an integral part of the visitor centre team.
- Delivering high standards of customer service and an outstanding and memorable visitor experience.
- Guiding public tours around the distillery representing the brand and Diageo using the full training provided.
- Assisting with ticket sales and promoting our brand throughout the full experience, from warmly greeting guests to providing advice and information on our offerings.
- Handling shop duties and upselling products alongside merchandising other products in the retail area.
- Helping with the planning and implementation of special events throughout the year.
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Requirements
We’re looking for people with character: driven, resilient, and open-minded. Are you passionate about customer service and a team player? We certainly hope so!
- Someone who values the importance of working in a team and being able to build strong working relationships with customers.
- Ideally, someone with insight into the drinks industry or who has worked within a hospitality environment.
Note: This role will require weekend and evening work.
Flexible Working Statement
Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.
Rewards & Benefits Statement
We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:
- Shared accommodation
- Annual bonus
- Product allowance
- 34 days of holiday
- Private pension scheme
- Share purchase
Diversity Statement
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
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We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted, and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
Note: If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Recruitment Scam Warning
Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.
Worker Type: Regular
Primary Location: Talisker Visitors Centre
Additional Locations: Not specified
Job Posting Start Date: 2026-07-28
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