Brand Operations Associate

Responsibilities:

General

• Support the day-to-day operations of LME Brand Operations, including:
• Administering and supporting brand applications from initial start-up to finalisation, be able to evaluate an application and provide feedback relating to the LME’s requirements.
• Ensuring ongoing compliance with LME brand listing requirements, including ISOs, Responsible Sourcing, LMEpassport, and chemical and physical specifications.
• Resolving and responding to warehousing and warranting issues relating to LME-listed brands, including co-ordinating with the Warehousing team on any issues arising.
• Resolve and process matters relating to existing LME-listed brands, guiding producers through relevant processes in accordance with LME requirements.
• Support the day-to-day operations of SPM Operations. This includes, assisting with stakeholder engagement, reviewing compliance submissions, and contributing to the development, formatting, and maintenance of internal process materials that support the effective functioning and delivery of the team, in collaboration with the Deputy Head of Physical Markets and the Head of Brand Operations.
• Contribute to the maintenance and monitoring of LMEpassport, LMEsword, and Salesforce.
• Support engagement with producers in relation to LMEpassport submissions, supporting the review, validation, and refinement of data with platform expectations.
• Ongoing monitoring of the LME Listed Sampler and Assayer and Tester lists

Other

• Take on responsibilities for new operational requirements as they develop over time
• Be a proactive and positive member of the SPM team, representing the team at internal events (and external as relevant)
• Maintaining cleanliness and orderliness of the team’s digital files and records on multiple internal databases

Academic and professional qualifications required:

To A level standard

Required knowledge and level of experience:

A good understanding of the LME / financial services industry knowledge or experience in metals industry would be useful.

Skills set and core competencies required for role:

• Good communication skills to liaise at all levels – both internally and externally.
• Professional and possessing good manners, able to interact with significant internal and external stakeholders including providing comprehensive updates where required.
• Interest in learning new concepts, business areas, and skills
• Excellent organisational skills.
• Good administrative skills.
• Ability to prioritise
• Data management.
• Able to demonstrate the ability to follow and adhere to processes and procedures.
• Good IT skills – Microsoft Word, Excel, Powerpoint and Adobe.
• Analytical assessment and problem solving
• Critical thinking

Personal qualities:

• Determination to complete a job.
• Discrete and diplomatic.
• Organised
• Positive
• Proactive, strong time management and someone who works well in a fast-paced environment.
• Diligent and good attention to detail.
• Teamwork skills.

The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.