Essential Skills/experience You’ll Need

• Experience developing and executing brand and communications strategies in a large organisation, ideally both brand and agency side.
• Direct knowledge and experience of brand and communications strategy as a domain, including how to develop and roll out a brand positioning and associated assets across owned and paid channels.
• Customer-centric but with strong commercial acumen. Ability to help shape a clear point of view and execute brand and category positioning that aligns with the broader Customer and Commercial Strategy.
• Experience of translating brand strategies into a clear and coherent Customer Plan to inform Content & Campaigns developed by Brand & Marketing teams.
• Excellent stakeholder management with proven success navigating the priorities of commercial, creative, and marketing teams to ensure collaboration and engagement throughout the process.
• A self-starter willing to tackle complex challenges - multi-category retail is exciting but it can prove complicated balancing brand, category, commercial, and customer priorities across both a digital and physical retail estate.

Desirable Skills/experience You May Have

• Further qualifications in marketing or business.
• Background in brand strategy and comms planning at a comms, media, or creative agency.
• Experience in roles within Fashion, Home, Technology, or Beauty marketing.
• Strong understanding of digital and content strategy with experience planning across both owned and paid media channels.

About The Partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt, and diversify. Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we all share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours, and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process, and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body, and financial probity checks may also be required for some of our roles.
• We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability, which means you may need longer to complete your application, please contact us as soon as possible.
• We want all of our Partners to have a good work-life balance, and we support flexible working. This might mean flexible or compressed hours, job sharing, or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.