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Ascot Bridging Finance

Bridging Case Manager (End to End)

Warrington
Posted about 18 hours ago
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Lending Operations Coordinator

Reporting To: Operations Director

Location: Warrington (Office-Based)

About Ascot Bridging Finance

Ascot Bridging Finance is a specialist property lender providing fast, flexible bridging loans across England, Scotland, and Wales.

We pride ourselves on delivering exceptional service, quick decision-making, and building strong relationships with brokers, borrowers, and professional introducers. Due to continued growth, we are seeking an organised and proactive Lending Operations Coordinator to support our lending process from initial enquiry through to loan redemption.

This is a unique opportunity to gain exposure across sales, underwriting, and portfolio management within a fast-paced specialist finance environment.

The Role

The Lending Operations Coordinator will be responsible for supporting the complete lifecycle of a bridging loan.

Working closely with Business Development Managers, Underwriters, and Portfolio Managers, you will play a key role in ensuring cases progress efficiently from initial enquiry through to completion and eventual redemption.

This is an ideal role for someone looking to build a long-term career within specialist property finance, underwriting, or operations.

Key Responsibilities

Sales Support

  • Assist with the processing and triage of new enquiries.
  • Liaise with brokers and borrowers to obtain information required for indicative terms.
  • Maintain accurate records within the CRM system.
  • Support Business Development Managers with case progression.
  • Prepare and issue terms and supporting documentation.
  • Provide excellent customer service throughout the enquiry process.

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Underwriting Support

  • Gather and review application documentation.
  • Conduct preliminary due diligence checks.
  • Order and monitor valuations and searches.
  • Liaise with solicitors, valuers, and borrowers.
  • Assist underwriters in preparing cases for credit assessment.
  • Ensure files are fully compliant and accurately maintained.
  • Monitor outstanding requirements and proactively chase documentation.

Portfolio Management Support

  • Support the ongoing management of completed loans.
  • Monitor loan maturities and redemption dates.
  • Assist with redemption statements and loan settlements.
  • Manage post-completion administration.
  • Liaise with borrowers regarding extensions, redemptions, and ongoing requirements.
  • Maintain accurate portfolio records and reporting.
  • Assist with arrears monitoring and routine portfolio administration.

General Duties

  • Work collaboratively across all departments.
  • Maintain high standards of accuracy and attention to detail.
  • Adhere to company policies, procedures, and regulatory requirements.
  • Contribute ideas for improving processes and customer service.
  • Support business growth through efficient case management and administration.

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Skills & Experience

Essential

  • Strong organisational and time-management skills.
  • Excellent telephone and written communication skills.
  • Ability to prioritise multiple tasks and deadlines.
  • High attention to detail.
  • Professional, confident, and proactive approach.
  • Competent with Microsoft Office applications.
  • Ability to work effectively within a team environment.

Desirable

  • Previous experience in mortgages, bridging finance, property finance, banking, or financial services.
  • Experience working with brokers, lenders, solicitors, or professional introducers.
  • Knowledge of specialist lending products.
  • Experience using CRM systems.

What We Offer

  • ✅ Competitive Salary
  • ✅ 3pm Finish Every Friday
  • ✅ 32 Days Annual Leave (Including Bank Holidays)
  • ✅ Your Birthday Off
  • ✅ Free On-Site Parking
  • ✅ Company Pension Scheme
  • ✅ Winter Team Event
  • ✅ Summer Team Event
  • ✅ Career Development & Training Opportunities
  • ✅ Exposure to Sales, Underwriting, and Portfolio Management
  • ✅ Modern Office Environment at Carina Park, Warrington
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Location

Warrington, England, United Kingdom

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