Brioni
Brioni - Sales Advisor - Harrods
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About Brioni
Since 1945, the Brioni style has embodied effortless modern elegance. It originates from excellence rooted in in-house sartorial savoir-faire and continuous research into exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled Made in Italy ready-to-wear, leather goods, shoes, and accessories, both for formalwear and leisurewear, as well as fragrances. Founded in Rome and part of the Kering group, Brioni continues to stand as a symbol of Italian craftsmanship and timeless sophistication.
Further information is available at https://www.brioni.com
ROLE MISSION
We are currently seeking a Sales Advisor who will report to the Assistant Store Manager as part of our team in Harrods. You will be a key ambassador for the brand providing a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long-term loyal relationship. You will carry out sales and clienteling actions in order to maximize individual and store target and KPIs.
KEY ACCOUNTABILITIES
- Create and develop a positive relationship with the customers, from the first contact to the farewell
- Meet and exceed CRM and retention goals
- Accomplish the goals set by the Store Management contributing to the teamwork
- Effectively use the Client Book (LUCE) to nurture the relationship with the existing and potential customers
- Create and cultivate a network of contacts to expand potential customer base
- Gather information about the market: new trends, events, competitors’ activities and products
- Effectively interact and collaborate with colleagues in the store and in the company at large
- Implement stock procedures according to company standards and guidelines
- Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks
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KEY REQUIREMENTS
- At least 3 years of experience in a sales position in a luxury brand
- Fluent in English and Italian, another language is a plus
- Good knowledge of men's formalwear
- Good knowledge of high-end fashion field
- MTM specialization is a plus
- Listening and communication skills
- Flexible to work in a multicultural context
- A proactive individual
- Self-development attitude
- Sense of ownership
- Able to be mobile on the sales floor for extended periods
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Why work with us?
This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
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