M BARNWELL SERVICES LTD
Bristol Sales Team Leader (B2B Internal)
Clevedon
£28.5k – £33.5k/yr
Posted about 22 hours ago
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Role: Sales Office Team Leader Clevedon
Position Overview
The Sales Team Leader will be responsible for leading and managing a team of sales professionals to achieve sales targets and expand our customer base, amongst the Sales Office Manager. This role requires strong leadership, excellent communication skills, and a deep understanding of sales strategies and customer relationship management. The successful candidate will lead by example, support and motivate the sales team and develop strategies to maximize sales opportunities.
Role Duties and Requirements
Key Responsibilities
Team Leadership and Development:
- Lead, mentor, and develop a team of sales representatives
- Promote and encourage a positive and collaborative team environment
- Conduct regular performance reviews and provide constructive feedback
Sales Strategy and Execution:
- Develop and implement effective sales strategies to achieve company sales targets
- Monitor and analyse sales performance data to identify areas for improvement
- Conduct market research to identify new sales opportunities and potential customers
Customer Relationship Management:
- Build and maintain strong relationships with key customers and stakeholders
- Act as a primary point of contact for major clients and address any sales-related issues or inquiries
- Ensure high levels of customer satisfaction and retention
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Sales Operations Management:
- Oversee the day-to-day operations of the sales team, including sales calls, presentations, and negotiations
- Ensure accurate and timely reporting of sales activities and results
- Coordinate with internal departments to support sales efforts
Training and Development:
- Develop and deliver training programs to enhance the skills and knowledge of the sales team
- Stay updated on industry trends, market developments, and competitor activities
- Provide guidance and support to sales representatives in their professional growth
Process Improvement:
- Identify areas for process improvement and implement best practices
- Develop and update standard operating procedures (SOPs) for sales operations
- Utilize technology and systems to enhance efficiency and accuracy in sales processes
Core Responsibilities:
- Managing and developing a portfolio of existing accounts - ensuring longevity and profitability
- Developing business and growth opportunities
- Proactively identify and target new accounts
- Preparing quotes for potential customers and processing order requests
- Keeping customers updated with relevant product information
- Dealing with incoming queries
- Liaising with internal departments such as logistics, quality and procurement
- Ensuring customer delivery dates are met
- Supporting the delivery of customer reports
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Qualifications, Training and Experience Required
- Previous business to business sales (B2B)
- Computer literate with knowledge of MS office (Excel, Outlook & PowerPoint)
- Excellent communication skills, both written and verbal
- Experience of fluid sealing industry or a similar role
- SAGE experience (not a requirement but ideal)
Key Personal Characteristics
- Results oriented with a focus on achieving and exceeding targets
- Able to work under own initiative with minimal supervision and as part of a team
- Strong persuasion skills
- Be able to work in a fast paced and evolving work environment
- Thorough, with strong attention to detail and commitment to data accuracy
- Charismatic, positive and passionate
- Ability to support, motivate and encourage others including leading by example
- Be flexible, adaptable and agile to meet business needs
- Participate in training sessions to continuously enhance skills and knowledge
Performance Indicators
- Timely delivery of key responsibilities
- Attention level and quality provided
- Level of cooperation and flexibility
- General conduct
Compensation and Benefits
- Salary: £28.5k-£33.5k + Bonus + Pension
- Holiday: 20 days + bank holidays, Rising 1 day for every year worked
- Hours: 8.30am/9am to 5pm/5.30pm (37.5 hours per week)
- Lunch: One hour
- Parking: Free employee parking
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Skills
B2B Sales
Team Leadership
Customer Relationship Management
Sales Strategy
Performance Management
Market Research
Account Management
MS Office
SAGE
Negotiation
Training and Development
Process Improvement
Communication Skills
Fluid Sealing Industry Knowledge
Data Accuracy
Stakeholder Management