Hays
Broker back up Technician
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Your new company
An established and well-respected Lloyd's insurance broker, operating from offices in both the City and Southend, is looking to recruit a Broker Back up Technician to join its successful team. The organisation is known for delivering a consistently high level of service and for creating a supportive, professional working environment as well as delivering outstanding service and technical expertise. The business offers a supportive and collaborative environment where employees are encouraged to develop their careers and continue their professional education.
Your new role
As a Broker Back up Technician, you will provide vital support to a busy broker team, ensuring the smooth and accurate processing of London Market business and be responsible for both front and back-end technical duties. Reporting to the Broker Support Manager, you will be responsible for handling a broad range of classes across open market and delegated authority business.
- Producing and processing open market MRC slips, endorsements, cover notes, policy schedules, debit notes, and monthly lineslip declarations.
- Assisting with binding authority arrangements.
- Reviewing and processing premium and risk bordereaux.
- Producing LPANs.
- Submitting market work packages.
- Maintaining earned-to-incurred records.
- Managing broker systems including Atlas and Lineage.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You will work closely with internal stakeholders on claims matters, support Coverholder applications and audits, calculate and monitor profit commissions, oversee binder renewal activity, and manage premium payment follow-up where required. In addition, you will be responsible for maintaining accurate records, responding to bureau queries, and ensuring all activities are completed in accordance with company procedures and regulatory requirements.
What you'll need to succeed
To be successful in this role, you will have experience working as a Broker Back up, Technical Technician, or Broker Support position gained within a Lloyd's broker, and ideally, be able to work in Southend. Ideally, you will have experience handling Binding Authorities and/or open-market risks. Experience in MRC slip production is essential. You will possess a strong understanding of London Market processes and documentation and be comfortable working within a fast-paced environment where priorities can change throughout the day.
Experience using systems such as Brokasure, A&S, Atlas, Lineage, DCOM, PPL, AIF, ECF, and IMR would be highly advantageous.
- Strong Microsoft Office skills, particularly within Excel, Word, and Outlook, are essential.
- Excellent organisational skills, a keen eye for detail, and the ability to manage multiple tasks while maintaining a high level of accuracy.
- Strong communication skills, both written and verbal, as you will regularly liaise with colleagues, insurers, and other market contacts.
- Candidates who are studying towards, or have already achieved, ACII qualifications will be viewed favourably.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What you'll get in return
You'll be offered a competitive salary of up to £65,000 plus a comprehensive benefits package, depending on experience, based in Southend. In return, you will join a highly respected London Market employer that is committed to supporting professional development and career progression. You'll enjoy working locally in Southend and work as part of a growing and friendly team full of like-minded individuals willing to support you.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found at hays.co.uk.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London