Shared Services Partnership
Brokerage Officer
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Job Details
Job Reference: HCC623528
Salary Range: £27,780 - £30,564 pro-rata, per annum
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37 (part time hours may be considered)
Contract Type: Permanent
Closing Date: 10 August 2026
The Role
Join our diverse and dynamic Adults’ Health and Care Brokerage Team as a Brokerage Officer and support our fast-paced and continuously evolving service.
This role will particularly suit you if you have experience in:
- Purchasing
- Buying
- Customer service
- Administration
- Coordination
- Contract support
- Supplier management
- Financial processing
Whilst operating within Adult Social Care, your role is primarily focused on:
- Sourcing services
- Negotiating availability
- Building and maintaining stakeholder relationships
- Coordinating requests
- Maintaining accurate records
- Ensuring the effective purchase of care services to meet customers' needs
Our service is responsible for sourcing and securing:
- Residential & Nursing Care Placements
- Domiciliary & Live-in Care Packages
On behalf of our Community & Hospital teams for Older Persons and Physical Disability service users with eligible social care needs.
What you’ll do
- Collaborate with operational services providers and service users to identify, source, and establish effective Care Placement and Packages for Hampshire County Council clients.
- Engage daily with a wide range of stakeholders including operational teams, acute hospitals, care providers, and clients/representatives.
- Use your previous experience in purchasing, sourcing, or financial management to support the brokerage processes.
- Enter Financial Provisions onto our Care System to ensure accurate payments and billing.
- Data collection, analysis, and reporting, with effective use of digital tools to collate and present data when required.
- Apply your person-centred approach to place real value in customer service and strive to make a real difference in the lives of vulnerable adults.
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What we’re looking for
- Excellent communication skills to effectively engage with various stakeholders.
- Strong organisational skills and the ability to manage a fast-paced and continuously evolving service.
- Person-centred and a commitment for making a positive impact on the lives of vulnerable adults.
- Previous exposure to purchasing, sourcing, or financial management is desirable.
Take a look at our Candidate Pack for more information about the Brokerage Officer role, team, and our values. The section ‘About you’ explains what specific knowledge, skills, and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values in your application.
Why join us?
- Be part of a diverse and dynamic team dedicated to making a positive difference in our clients’ lives.
- We offer the opportunity for continued personal development and career growth.
- Engage in meaningful work that is both rewarding and impactful.
- Flexible working arrangements: Hybrid working – home and office based.
- Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.
Applicants can expect to hear from us within two weeks of the advertised closing date.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
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Other roles you may have experience of may include: Care Services Coordinator, Health and Care Broker, Domiciliary Care Specialist, Community Care Broker, Social Care Procurement Officer, Care Placement Coordinator, Care Placement Officer.
Values Based Recruitment
We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.
Additional Information
Brokerage Officer Candidate Pack
Contact Details for an Informal Discussion:
For general enquiries, please contact care.careers@hants.gov.uk
For an informal chat about the role, please contact:
- Matthew Dempsey, Brokerage Team Leader on matthew.dempsey@hants.gov.uk
- Kevin McKinney, Brokerage Team Leader on kevin.mckinney@hants.gov.uk
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people, and adults. We expect all employees, workers, and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
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