Techspace
Building Manager
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Description
We are looking for a full-time Building Manager to take day-to-day ownership of building operations across at least two Techspace sites in London. You will be the primary decision-maker for everything happening on the ground: maintenance, compliance, contractors, and the day-to-day member experience, working closely with your on-site team and reporting into the Area Manager.
Hospitality is at the heart of what we do, and while this is an operational role, it's a hands-on one: you'll be visible across your sites, first point of contact when something needs solving, and closely involved in the inspections, compliance, and supplier relationships that keep our buildings running well. An exceptional Building Manager holds both the operational detail and the bigger picture at once, managing contractors, budgets, and safety without losing sight of the member experience those things exist to protect. You'll be given real ownership of your sites, alongside the accountability that comes with it.
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Role specifics
As Building Manager, you are the primary decision-maker for building operations, compliance, and safety across your sites. You will have cross-functional responsibilities while being accountable for the day-to-day running of your portfolio, and for giving your team the guardrails, support, and coaching they need to excel in their roles.
- Building Operations and Compliance - You'll own day-to-day building operations across your sites, including maintenance, cleaning, and health and safety compliance, conducting regular inspections and keeping accurate fire, health and safety, and statutory compliance logs.
- Contractor and Supplier Management - You'll manage on-site contractors and supplier relationships, including security, cleaning, M&E, and facilities, and support the procurement and negotiation of local service contracts.
- Member Experience - You'll act as the first point of contact for member issues, escalations, and building-related requests, holding yourself and your team to the hospitality standard our members expect.
- Budget Ownership - You'll manage the budgets for building running costs across your portfolio, partnering with Finance to flag variances early and make the case for change where you see it.
- Space Coordination - You'll coordinate move-ins, move-outs, and space changes with the Commercial team, keeping communication clear for members and colleagues alike.
- Building Presentation - You'll ensure every building in your portfolio meets our brand standard at all times, treating presentation as core to the member experience rather than an afterthought.
- Incident Response - You'll lead the response to building-related emergencies and incidents, staying calm under pressure and keeping people properly informed.
- Team Leadership - You'll manage and develop your on-site building team, running structured one-to-ones and performance conversations, and onboarding new starters as your portfolio grows.
- Team Culture and Wellbeing - You'll actively look after the wellbeing and culture of your on-site team, noticing when something is off before it becomes a problem.
- Cross-Functional Collaboration - You'll build strong working relationships with the Community, Commercial, and Finance teams, keeping communication open and building operations aligned with the wider member experience.
- Reporting and Analysis - You'll report on building performance, costs, and member satisfaction to the Area Manager, using data to show what's working and where the team should focus next.
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Must haves…
- Commercially Minded - You think in terms of budget, cost control, and long-term value, not just keeping the lights on. You're comfortable flagging variances and making the case for spend, and you take real accountability for the numbers on your sites.
- Hands-On and Practical - You're comfortable getting into the detail of a building, from a leaking pipe to a fire log, and you'd rather understand a problem first-hand than manage it from a distance.
- A Genuine Coach - You get real satisfaction from developing people, not just managing tasks. You give your team the guardrails and support to make good decisions themselves, rather than making every call for them.
- Accountable - You take ownership of outcomes, not just effort. When something goes wrong, you're the first to own it and fix it, not the last to find out about it.
- Calm in a Crisis - Building emergencies do not wait for a good time. You stay level-headed under pressure, make the right call quickly, and keep people properly informed.
- Friendly - You are a natural people-person. That does not mean you are always the loudest and most extroverted, but people gravitate towards you and feel comfortable in your presence.
- Caring - In a role where you are so central to the building, a real sense of empathy and care is essential. You consider how your words and actions impact those around you, whether that's a member, a contractor, or your own team.
- Strong Listener - Actively listening to members, contractors, and your own team is a vital skill for this role. Listening with intention, delving deeper, and turning feedback into solutions is how you build trust and make good decisions.
You'll fit right in if you…
- Move naturally between big-picture priorities and hands-on detail, rather than staying fixed in one mode
- Care as much about getting the fundamentals right as you do about the end result
- Hold yourself and others to a high standard, and notice when something's slipping before anyone has to tell you
- Get energy from being out on-site and close to the day-to-day, rather than managing from behind a desk
- Take ownership of problems and see them through, rather than waiting to be told exactly what to do
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It's probably not the right fit if you…
- Want to work mostly remotely, or in a role with a consistent, predictable rhythm week to week, without periods of intensity
- Are only interested in the numbers, without wanting to understand the member or the building behind them
- Prefer an established environment where the answers are already written down
- Prefer being handed clear, defined tasks rather than spotting what needs doing yourself
- Would rather avoid a difficult conversation than have it
Why us?
What We Offer
- Private health insurance, critical illness insurance, life insurance, medical cash plan
- Generous holiday allowance of 27 days
- 5 days of Life Leave for life events, charitable days, training outside work
- Matching policy for money you raise for charity
- Training linked to business needs
- Access to our workspaces
- Regular team events and international travel opportunities
Our Values
Here are the values we care most about. Not only are they behaviours that best represent our team culture, but this also extends to new members and partners we intend to work alongside.
- We Are Open - we create environments that support openness and honesty. We listen to each other, challenge, support, and always assume positive intent.
- We Care - we care deeply about our fellow Techspacers, about serving our members and about our impact on the world.
- We Move At Thoughtful Pace - we have a bias for action and being decisive. We trust each other to take risks and we learn from our mistakes.
- We Strive to Improve - we are ambitious, stretching ourselves to innovate and always do better.
- We Seek Balance - we choose fun and fairness, and support each other to find our balance.
Techspace is an equal opportunity employer. We welcome applications from all backgrounds.
About Us
Techspace is the go-to place for scaling tech, freeing teams to build the future, with a network that spans the world’s leading tech hubs.
Techspace is a member centric company that designs, creates & operates working environments for growing technology companies. Now more than ever the workplace is undergoing rapid change & transformation: we aim to be at the cutting edge of workplace design, providing flexible & collaborative environments that enable technology businesses to thrive. Most importantly Techspace, at its heart, is a people business: the relationships we form with our members makes our community value proposition come to life.
Techspace is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, marital status or disability status.
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