Building Manager

Key information:

Commercial Office | On-site - Hook (Buildings Form 1 & 2)

At Praxis, our values are Professionalism, Ownership, Entrepreneurialism, Meritocracy, and Action This Day. We expect people to take responsibility, challenge convention, bring ideas, and get things done.

About the Role

We’re looking for a proactive, hands-on Building Manager to take ownership of a circa 108,000 sq ft commercial office asset space across our site, with a strong focus on tenant experience, ESG, and building standards. You’ll be a visible presence for corporate office tenants across two buildings, external areas, and an on-site café, including building strong tenant relationships and creating initiatives and events that bring occupiers together.

This is not a reactive role. We want someone who spots opportunities and issues early, takes ownership, and sees things through. You’ll need a strong FM/building operations background, relevant health and safety knowledge such as IOSH or NEBOSH, and the drive to make a tangible difference.

The Opportunity

You’ll be the visible on-site representative for the building, ensuring tenants, visitors, and stakeholders receive a professional and responsive service.

You’ll need to be someone who doesn’t wait to be told there’s a problem. Whether it’s a maintenance issue, contractor performance, building presentation, or tenant concern, you’ll be expected to identify issues early, take action, coordinate the right people, and follow things through to resolution.

What You'll Be Doing

• Act as the visible on-site representative for the building, ensuring tenants, visitors, and stakeholders receive a professional and responsive service.
• Maintain high standards of building presentation, cleanliness, safety, and general environment across occupied and communal areas.
• Respond promptly and professionally to tenant queries, issues, and requests, ensuring matters are recorded, progressed, and followed through.
• Build strong working relationships with tenants, occupiers, contractors, Property Management, and Facilities Management colleagues.
• Conduct regular building inspections, identifying defects, presentation issues, compliance concerns, and operational risks.
• Ensure reported maintenance, cleaning, compliance, and building issues are escalated to the correct team or contractor and tracked through to resolution.
• Coordinate contractor attendance on site, ensuring access, permits, risk assessments, method statements, and site procedures are followed where required.
• Support planned and reactive maintenance activity by coordinating access, communication, attendance, and completion evidence.
• Monitor key building systems and escalate faults or concerns relating to CCTV, alarms, access control, intercoms, fire systems, and other site infrastructure.
• Support health, safety, and compliance activity, including inspections, records, corrective actions, and escalation of urgent risks.
• Maintain accurate site records, inspection notes, communication logs, meter readings, contractor attendance records, and issue trackers.
• Complete reporting requirements accurately and within agreed timescales.
• Support move-in, move-out, and tenant transition activity, ensuring actions are coordinated and completed in line with agreed process.
• Support projects, procurement, and site works where required, ensuring purchase orders, contractor coordination, and records are properly maintained.
• Communicate clearly with tenants and internal stakeholders on works, disruption, access requirements, building updates, and issue resolution.
• Identify recurring issues, service gaps, or tenant concerns and escalate them with practical recommendations.
• Protect the tenant experience by ensuring standards are maintained and avoidable disruption is minimized.
• Contribute positively to the wider Property Management function by maintaining professionalism, ownership, and clear communication.