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IS A CAREER AT TSP FOR YOU?
At TSP, we keep buildings fuller for longer by delivering exceptional service, hospitality and value to both tenants and landlords. Every member of our team is a community builder, problem solver and brand ambassador, whether you're at a front desk, on a rooftop, or behind the scenes.
We believe in hospitality with purpose, presence with pride, and sweating the small stuff to make a big difference. You’ll be joining a team that listens deeply, acts with empathy, and always finds a way to improve the experience, for tenants, for clients, and for each other.
THE ROLE
The Building Manager is responsible for the day-to-day operational management of a multi-let office building, ensuring a safe, compliant, clean, and well-maintained environment for tenants, visitors, and contractors.
KEY RESPONSIBILITIES
Building Operations
- Oversee the day-to-day operation and maintenance of the building
- Maintain high standards across common areas, plant rooms and external spaces
- Monitor key building systems including HVAC, lighting, lifts, fire, security and access control
- Coordinate PPM and reactive maintenance
- Support the onsite engineer with M&E activities, fault finding and maintenance within the limits of their qualifications and competence
Health, Safety & Compliance
- Ensure compliance with health and safety legislation and company policies
- Manage statutory inspections, compliance records and building inspections
- Oversee emergency procedures, fire drills and incident reporting
- Ensure contractors follow site safety and permit-to-work procedures
Contractor Management
- Appoint, supervise and monitor contractors and service providers
- Ensure works are completed to the required standard and all certifications are provided
Tenant Relations
- Act as the main point of contact for tenants regarding building operations
- Build strong occupier relationships and respond promptly to enquiries
- Coordinate tenant fit-outs, moves, alterations and planned maintenance communications
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Financial Management
- Assist with service charge budgets and monitor expenditure
- Review contractor invoices and identify cost-saving opportunities
Security & Sustainability
- Oversee CCTV, access control, key management and security procedures
- Support energy efficiency, recycling and wider sustainability initiatives
Administration
- Maintain accurate maintenance, compliance and operational records
- Keep asset registers, maintenance logs and building manuals up to date
- Produce regular building performance and management reports
QUALIFICATIONS
Electrical qualification or recognised electrical engineering background (essential):
- City & Guilds, NVQ Level 3, or equivalent qualification in Electrical Installation / Electrical Engineering
- 18th Edition Wiring Regulations (BS 7671) – current qualification/certification essential
- Relevant electrical inspection, testing or maintenance experience within a commercial building environment
IOSH Managing Safely (essential)
NEBOSH General Certificate (desirable)
Membership of IWFM or similar professional body (desirable)
First Aid and Fire Marshal training (desirable)
SKILLS & EXPERIENCE
- Experience managing commercial or multi-let office buildings
- Strong knowledge of building services and facilities management
- Understanding of UK health and safety legislation and compliance requirements
- Excellent organisational and problem-solving skills
- Strong communication and customer service skills
- Experience managing contractors and service providers
- Proficient in Microsoft Office and facilities management software
PERKS
- Varied and dynamic work environment
- Supportive management, mentoring and training
- 25 days annual leave + public holidays
- £75 birthday bonus
- Private healthcare
- Performance-based bonus
- Contributory pension
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THE TSP WAY
Own tomorrow. That means building a business that remains relevant in its time and place. We combine deep in-house expertise with a progressive investment ethos to provide wealth and security for our investors and people.
Our ultimate goal is to keep buildings fuller for longer. We do that by building character through our values:
- Ease
- Purpose
- Sweat the Small Stuff
- Generosity
- Hospitality
- Presence
We recognise that equality and diversity in the workplace goes beyond legal compliance and that a diverse team is critical to our success as an organisation. We look for a number of characteristics, competencies and core leadership behaviours in our people. These assessments are carefully built into our recruitment process to ensure that we attract and hire colleagues that share our values and ethos as a business.
In addition to encouraging a workplace free of unlawful discrimination, we expect our colleagues to treat one another with kindness and respect in every interaction and communicate in a way that respects every other human around them.
Our commitments to you
In line with The TSP Way and our commitments to building and sustaining a diverse workforce, we encourage applications from all sections of the community:
We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment. This commitment is reflected in our employment policies and practices, recognising the provision of equal opportunities as a matter of good management practice.
Our aim is to promote equality of opportunity so that no employee or job applicant will be subject to unlawful or unfair discrimination on the grounds of gender, age, marital status, colour, race, religion, disability, sexual orientation, offending background, membership or non-membership of a trade union or political beliefs.
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