Diversity And Inclusion At Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Role Profile

• Work within a designated geographical patch and provide operational support and cover to other colleagues across group portfolio.
• Carry out a program of building safety inspections to identify defects, prioritise their action and ensure action is undertaken in an agreed / appropriate timescales), removing hazards and ensuring any installed equipment to protect people safety or the building is working correctly to a range of Group properties.
• Undertake functional / operational safety checks to ensure installed equipment is in full working order to ensure compliance with risk and health and safety protocols.
• Record outcomes of inspections and functional/operational checks, assess any hazards and determine the appropriate action and timescale to mitigate any risks.
• Report Emergency repairs through customer service centre and Compliance Management Teams / Quality Assurance Team colleagues.
• Escalate any building safety risks/concerns to Team Leader / Operational Manager and Quality Assurance Team, within set timescales, and using agreed reporting tools, to enable remedial action to be carried out to mitigate risks identified.
• Support completion of dynamic risk assessment of buildings to determine the appropriate risk level and frequency of inspection, including data & information collection.
• Post inspect the quality of completed fire remedial works to buildings and provide brief reports, photographs and information to retain within digital records.
• Maintain accurate records using appropriate systems, ensuring the integrity and quality of building safety inspection data, to enable regular analysis to be carried out and reporting to be completed as required, including progress against key performance indicators.
• Liaise with internal and external stakeholders as appropriate, building constructive working relationships to ensure that inspection activity is carried out to mitigate risks.
• Distribute customer communications and collect information on other asset services functions as and when required, to support Group objectives.
• Identify and communicate block access requirements and provide assistance when necessary, to arrange access for compliance works to be carried out.
• Follow agreed internal business processes, adhering to relevant regulatory, statutory and compliance frameworks to ensure effective inspections are carried out on behalf of the Group.
• Contribute to the continuous improvement of processes and procedures.
• Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
• Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
• Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.

Person Specification

Essential

Knowledge, Skills and Experience

• Valid driving licence
• Proven track record of monitoring risk and health and safety compliance and carrying out inspections within a housing environment.
• Knowledge of asbestos, legionella, building regulations, fire regulations, health and safety regulations and carrying out risk assessments within a housing environment.
• Effective stakeholder management, both internally and external to the organisation.
• Proficient in the use of IT systems including MS Office.
• Evidence of accurately reviewing, collating and recording a variety of data for meaningful analysis.
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
• Excellent team player who can work flexibly to meet business requirements.

Desirable

• Experience of successfully undertaking the role of Building Safety / Compliance Inspector, within a similar organisation.
• Knowledge of Compliance Information and Communications Technology (ICT) systems including Housing Management Systems e.g. Academy/Open Housing management, C365, Promaster.
• Experience of problem solving and implementing innovative solutions.

About Us

Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.

Our Values and Behaviours

Creating an Inclusive Environment