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Building Safety Resident Liaison Officer, CHM
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Building Safety Resident Liaison Officer
Hours: Full-time
Work Pattern: Monday – Friday 9am - 5pm
Location: Finsbury Park, London N4
Salary: £38,188 per annum
Contract: Permanent
Our client is currently recruiting for the exciting role of Building Safety Resident Liaison Officer, a key role supporting resident engagement, communication, and coordination across building safety, remediation, and wider compliance activity.
In addition to supporting the successful delivery of remediation and safety improvement works, you will help deliver the organisation's Resident Engagement Strategy for HRBs by maintaining regular communication with residents, supporting consultation activity, gathering feedback, and helping residents understand how building and fire safety arrangements affect them.
Working closely with the Head of Building Safety, Building Safety Manager, Housing, Development, and contractor partners, you will also support the coordination of resident support information, including assistance with PEEPs or equivalent resident support processes in line with the employer's policy, and help ensure they meet their duties under the Building Safety Act 2022, Fire Safety Act 2021, and associated regulations while maintaining a strong resident focus.
About The Employer
They are a small but ambitious housing association at a critical juncture. Their ambition is for the communities they are anchored in and exist to serve, and they have done and achieved much over the past few years. But in these challenging times, they know they'll achieve nothing unless they are equally ambitious for their own people.
Their values are at the heart of who they are and everything they do, inspiring their thinking and guiding their actions. They strive to build a more diverse organisation, where everyone feels empowered to bring and be their best self to work.
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Staff Benefits
The employer offers you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme, and other great benefits. They have an evolving wellbeing offer that is being developed following employee feedback, and they will invest in your professional development with ongoing training and career development opportunities.
The organisation can’t be a brilliant landlord if they don’t partner with brilliant colleagues. Could you be one of them?
If this sounds exciting, they want you on their team. Please do submit a completed application.
Inclusion and Diversity
The employer wants the organisation to be a great place to work and to ensure that their communities are represented across their workforce. A vital part of this is ensuring they are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. They particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to their residents so that passionate commitment to customers, respect for everyone, pride in the team and trusted to make the difference remains at the heart of everything they do.
Deadline: 9am Tuesday, 4th August 2026
Interview: Week commencing 10 August 2026
Interested?
Please click the job board apply button to be taken to the next stage. You will be taken to a simple CHM form.
Once you have completed the form and landed on the next stage, you will need to do the following in order to apply for this role:
Application Process
When you submit your final application with your CV and a covering letter tell the employer:
- Why do you feel you’re a strong fit for this role, with reference to the job description and person specification.
- Tell them about a time you supported residents through disruptive works, a safety issue, or a sensitive housing matter. How did you communicate with residents, manage concerns, and help achieve a positive outcome?
- What motivates you most about working in building safety and compliance within social housing, particularly in a role that helps residents understand safety measures, planned works, and their impact?
- How do you manage competing priorities and deadlines across multiple residents, projects, and compliance workstreams while maintaining accurate records, clear communication, and a high standard of service?
- Anything else you feel is relevant, including your experience of resident engagement, explaining technical or safety information in plain English, working with contractors or internal teams, and supporting compliance or building safety activity.
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Please note: This employer is only be able to accept applications from candidates with eligibility to currently work in the UK. They do not offer a visa sponsorship programme.
Applications sent without a covering letter outlining how your skills and experience match the role, as well as expressing your motivation for applying for the role will not be accepted.
Asking for adjustments
The employer is committed to making their recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like them to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact them.
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