Frasers Group
Building Services Technician
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Company Description
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our vision – we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
- Think without limits - Think. Think fast. Think fearlessly.
- Own it and back yourself - Own the basics, own your role and own the results.
- Be relevant - Relevant to our people, our partners and the planet.
Are you ready to join the Fearless?
Job Description
The Role:
The Building Services Engineer plays a key role in maintaining and supporting the facility infrastructure within a fast-paced warehouse environment. This position ensures that all essential systems remain safe, compliant, and fully operational to support a 24-hour operation.
This is a hands-on technical role involving fault finding, repairs, and routine maintenance, alongside supporting inspections and contractor activities. The role contributes to maintaining high standards across all areas of the site, including the warehouse, offices, welfare facilities, plant rooms, yard, and external spaces.
Responsibilities cover a wide range of building services and site assets, including electrical systems, plumbing, heating and ventilation, drainage, doors, building fabric, fire safety systems, and general facilities equipment.
Key Responsibilities:
- Carry out a mix of planned preventative maintenance (PPM) and reactive works across a large-scale warehouse site.
- Install, maintain, and repair electrical and mechanical building services, including power, lighting, heating, ventilation, and air conditioning (HVAC), ensuring systems remain safe and operational.
- Undertake a range of multitrade tasks (e.g. electrical, basic fabric repairs, painting), in line with qualifications and competency.
- Diagnose faults, perform testing, and carry out effective repairs to minimise downtime.
- Complete work orders issued via CMMS systems, ensuring all tasks are progressed efficiently.
- Accurately update job records, including work orders, PPM logs, defect reports, and handover notes.
- Support engineers and contribute to larger maintenance activities and small-scale project work where required.
- Assist with contractor activities, including access, escorting, isolations, and handovers.
- Communicate clearly with the Facilities Shift Manager on completed work, outstanding issues, parts required, and any escalations.
- Maintain effective communication during shift handovers to ensure continuity of work.
- Record evidence of completed work where required (e.g. photos, check sheets, service notes).
- Use and maintain relevant systems and software effectively.
- Liaise with warehouse colleagues, contractors, suppliers, and internal teams to support delivery of works.
- Support the wider Facilities team and assist with operational tasks as required by the business.
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Qualifications
What we're looking for:
- Experience working within a warehouse or large-scale site environment, supporting planned and reactive maintenance activities.
- Relevant technical qualification (e.g. NVQ Level 2+, City & Guilds, apprenticeship, HNC/HND or equivalent in a recognised trade).
- Practical understanding of mechanical and electrical (M&E) systems, or multi-skilled trade experience.
- Minimum 2+ years' experience in a multi-trade or maintenance role.
- Skilled in the safe use of hand and power tools.
- Familiarity with site equipment and systems within a facilities or maintenance environment.
- Relevant licences such as IPAF, PASMA, forklift, or similar (desirable).
- Flexibility to work overtime and participate in weekend/on-call rota where required.
- Ability to work effectively under pressure in a fast-paced environment.
- Strong problem-solving skills, with a proactive and adaptable approach to changing demands.
- Self-motivated, reliable, and capable of working independently or as part of a team.
Additional Information
Along with your benefits package we also offer a wide range of perks for our colleagues:
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- Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer-nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.
- Retail Reconnect - In order to build the planet's most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
- Fearless 1200 - Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - Fearless 1200
Employee Welfare
- Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
- Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24-hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first-stage interview with the Recruiter - this will be behaviourally focused and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team.
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