Leadership

• Demonstrate and foster a leadership culture within the Warehouse to ensure the adoption of a ‘can do’ attitude by all reports.
• Lead and train Assistant Supervisors and Team Leaders in pursuit of operational targets and Company values.
• Encourage and motivate staff to reduce turnover and maximize potential.
• Provide encouragement to Assistant Supervisor and Team Leaders, including communicating team goals and identifying areas for new/additional training within the management structure.
• Able and willing to challenge and confront operatives.

Administration

• Ensure all admin duties are completed accurately and to specific deadlines.
• Responsible for query resolution relating to order and stock issues for all Ground-Floor departments.
• Ensuring investigations & disciplinaries are thoroughly completed and in a timely manner.

Communication and Collaboration

• Liaise with other departments (First-Floor, Stock Control, Replenishment, Customer Services, Transport) to ensure efficient service and availability is always provided.
• Conduct regular Team huddles with Team Leaders and operatives.
• Act as a point of contact for all Ground-Floor operational queries during the evening shift.
• Listen to team members feedback and resolve any issues or conflicts through mediation or informal meetings.

Health & Safety

• Always ensure Health & Safety compliance.
• Promote a safety-first culture and ensure all staff are trained and equipped appropriately.
• Be aware of relevant risk assessments and Fire risk assessments.

Other Duties

• Be familiar and aware of Standard Operating Procedures.
• Report to the Outbound Manager any matters that adversely affect the protection of the company’s stocks or premises.
• Assist when required with other functions within the warehouse operation, including supervising other departments as and when requested.
• Perform any other reasonable duties as the role and business dictates.
• Support the Outbound Manager and Assistant Outbound Manager.

Personal Attributes

Qualifications, experience, skills, knowledge, and competencies required to fulfil the role

Essential

• Minimum 3 years’ experience working in an operational logistics environment.
• Self-motivated and results-focused/driven.
• Attention to detail.
• Able to work under pressure and to tight deadlines.
• Able to work both on their own and in a team.
• PC literate.

Desirable

• Excellent communication and relationship-building skills.
• Strong oral and written skills.
• Proficient knowledge of Health and Safety.
• Mature, credible individual who can communicate at all levels within the organisation and gaining respect from their staff.
• Proven employee training track record.
• GCSE A – C or NVQ Level 2 or equivalent.

Important Notes

Applicants should be aware that in line with our Drugs and Alcohol policy, we reserve the right to conduct random drug and alcohol tests.

NVS Group is committed to equality of opportunity and this underpins our employment and recruitment procedures. We use objective, job-related criteria when making appointment decisions, and our selection criteria is based on skills, experience, qualifications, and an ability to do the job.

Due to the large number of applications, we receive, we regret that we will not contact candidates that have not been selected for interview. If you have not heard from us within 2 weeks, you should assume that you have not been successful on this occasion.

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