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Bus Driver Apprenticeship Level 2 - Passenger Transport
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Go-Ahead London is the leading operator and largest provider of bus passenger travel in London. Applying for the position of an Apprentice Bus Driver could be the start of your journey with a company that grows its business by encouraging and developing those who see this as a genuine career opportunity.
About the Role
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. Initially, you will:
- Drive a bus around London to a high standard
- Learn the processes and procedures required to deliver and maintain a reliable service
- Understand the importance of ensuring the vehicle you are driving is road worthy by carrying out daily pre-service and regular checks
- Provide excellent customer service to passengers
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Go-Ahead London Bexleyheath Bus Garage, 134 Erith Road, Bexleyheath, DA7 6BU
- 1 Warner Road, London, SE5 9LU
- Go-Ahead London Recruitment & Training Academy, 1 Warner Road, London, SE5 9LU
- Go-Ahead London Bus Garage, Morden Wharf Road, London, SE10 0NU
- Go-Ahead London Stockwell Bus Garage, Binfield Road, London, SW4 6ST
- Go-Ahead London Merton Bus Garage, 18 Merton High Street, London, SW19 1DN
- Go-Ahead London Henley Road Bus Garage, Standard Industrial Estate, 5 Henley Road, London, E16 2EJ
- Go-Ahead London New Cross Bus Garage, 208 New Cross Road, London, SE14 5UH
- Go-Ahead London Peckham Bus Garage, 1-13 Blackpool Road, London, SE15 3SU
- Go-Ahead London Orpington Bus Garage, Farnborough Hill, Green Street Green, Orpington, BR6 6DA
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
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LONDON GENERAL TRANSPORT SERVICES LIMITED
Passenger transport driver - bus and coach or tram (level 2)
Course contents
- Apply safe working practices and comply with current passenger carrying vehicles (PCV) driving regulations and legislation.
- Comply with current company policies and procedures.
- Locate and access the vehicle.
- Conduct pre-service route planning.
- Pre-service vehicle checks, tests and documentation.
- Check and maintain cleanliness of the vehicle.
- Drive the vehicle applying defensive driving techniques, with consideration of efficiency for sustainability, environmental and economic factors.
- Follow procedures to maximise punctuality of service.
- Communicate with customers using automated, verbal or other methods regarding delays and interruptions to the service and timing.
- Uses destination displays and signage.
- Communicates with colleagues, internal and external stakeholders to supports the general operation of services.
- Provide assistance for customers to safely embark and disembark the vehicle.
- Manage customer queries and complaints.
- Make scheduled stops on route.
- Monitor and respond to instrumentation, signals and instructions.
- Identify and diagnose vehicle faults and failures to rectify issues within limits of own authority.
- Prepare and submit documents, reports and logs containing performance, incident and technical information.
- Changeover the vehicle or take a vehicle out of service.
- Pass the responsibility to the control of others.
- Record task information (text or data) - paper based or electronic.
- Identify, carry out and record industry related continuing professional development (CPD) activities.
- Drive a bus or coach
- Drive a tram.
Apprentices will gain a Level 2 (Intermediate) Passenger Transport Driver - Bus, Coach and Tram qualification upon successful completion of their apprenticeship. As well as a PCV (category D) licence and Driver CPC card.
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Functional Skills (if required)
Most of the training will be delivered in blocks, location to be confirmed.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
You will need to be 18 years or over to apply, must have held a full car (category B) driving licence for at least 6 months, and have no more than 6 penalty points. We have 17 locations across London.
About Go-Ahead London
Go-Ahead London (also known as London General Transport Service Limited) is the largest bus company in the capital, operating routes on behalf of TfL. We employ over 6,000 drivers operating approximately 2300 buses, from our 17 depots in South, North and East London. Our workforce rightly reflects the communities we serve.
https://www.goaheadlondon.com/
Earnings
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Once the apprentice is fully qualified, there are a range of roles within the company and wider industry for career progression. Some of these include but are not limited to:
- Mentor
- Route Controller
- Mileage Clark
- Accident Prevention Manager
- Senior Garage Supervisor
- Classroom Tutor
Contact Information
The contact for this apprenticeship is:
LONDON GENERAL TRANSPORT SERVICES LIMITED
gal.apprenticeships.driving@goaheadlondon.com
02078195200
The reference code for this apprenticeship is VAC2000049892.
Closes on Wednesday 2 December 2026
After signing in, you’ll apply for this apprenticeship on the company's website.
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