Go-Ahead London: Apprentice Bus Driver Opportunity

Go-Ahead London is the leading operator and largest provider of bus passenger travel in London. Applying for the position of an Apprentice Bus Driver could be the start of your journey with a company that grows its business by encouraging and developing those who see this as a genuine career opportunity.

What you'll do at work

Initially, you will:

• Drive a bus around London to a high standard
• Learn the processes and procedures required to deliver and maintain a reliable service
• Understand the importance of ensuring the vehicle you are driving is road worthy by carrying out daily pre-service and regular checks
• Provide excellent customer service to passengers

Where you'll work

Go-Ahead London River Road Bus Garage
51 River Road
Barking
IG11 0DA

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LONDON GENERAL TRANSPORT SERVICES LIMITED

Training course

Passenger transport driver - bus and coach or tram (level 2)

What you'll learn

Course contents

• Apply safe working practices and comply with current passenger carrying vehicles (PCV) driving regulations and legislation.
• Comply with current company policies and procedures.
• Locate and access the vehicle.
• Conduct pre-service route planning.
• Pre-service vehicle checks, tests and documentation.
• Check and maintain cleanliness of the vehicle.
• Drive the vehicle applying defensive driving techniques, with consideration of efficiency for sustainability, environmental and economic factors.
• Follow procedures to maximise punctuality of service.
• Communicate with customers using automated, verbal or other methods regarding delays and interruptions to the service and timing.
• Uses destination displays and signage.
• Communicates with colleagues, internal and external stakeholders to supports the general operation of services.
• Provide assistance for customers to safely embark and disembark the vehicle
• Manage customer queries and complaints.
• Make scheduled stops on route.
• Monitor and respond to instrumentation, signals and instructions.
• Identify and diagnose vehicle faults and failures to rectify issues within limits of own authority.
• Prepare and submit documents, reports and logs containing performance, incident and technical information.
• Changeover the vehicle or take a vehicle out of service.
• Pass the responsibility to the control of others.
• Record task information (text or data) - paper based or electronic.
• Identify, carry out and record industry related continuing professional development (CPD) activities.
• Drive a bus or coach
• Drive a tram.
• Apply safe working practices and comply with current passenger carrying vehicles (PCV) driving regulations and legislation.
• Comply with current company policies and procedures.
• Locate and access the vehicle.
• Conduct pre-service route planning.
• Pre-service vehicle checks, tests and documentation.
• Check and maintain cleanliness of the vehicle.
• Drive the vehicle applying defensive driving techniques, with consideration of efficiency for sustainability, environmental and economic factors.
• Follow procedures to maximise punctuality of service.
• Communicate with customers using automated, verbal or other methods regarding delays and interruptions to the service and timing.
• Uses destination displays and signage.
• Communicates with colleagues, internal and external stakeholders to supports the general operation of services.
• Provide assistance for customers to safely embark and disembark the vehicle
• Manage customer queries and complaints.
• Make scheduled stops on route.
• Monitor and respond to instrumentation, signals and instructions.
• Identify and diagnose vehicle faults and failures to rectify issues within limits of own authority.
• Prepare and submit documents, reports and logs containing performance, incident and technical information.
• Changeover the vehicle or take a vehicle out of service.
• Pass the responsibility to the control of others.
• Record task information (text or data) - paper based or electronic.
• Identify, carry out and record industry related continuing professional development (CPD) activities.