Business Admin Apprentice

Job Type: Apprenticeship

Location: Dudley

Hours: 37.5 hours per week

Apprenticeship Wage & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do.

We are entering an exciting period of growth and our 1300 people, doing things the “Hayley Way” along with industry leading customer service are central to our success.

About The Role

We're excited to offer a fantastic opportunity for a Business Administration Apprentice to join our Drives Division within a busy and supportive environment.

As a Business Administration Apprentice within our Drives Division, you'll gain valuable hands-on experience supporting a busy sales and customer service team. You'll develop key administrative, organisational and communication skills while learning about industrial drives and power transmission products within a successful engineering business.

Working alongside experienced colleagues, you'll build the knowledge and confidence needed for a long-term career in business administration and customer service.

You will learn how to:

• Raise and process customer and supplier orders accurately using company systems
• Chase outstanding orders and provide updates to customers and colleagues
• Check supplier order confirmations against purchase orders and resolve discrepancies
• Review warehouse transfer (WT) reports and maintain accurate records
• Investigate and resolve invoice discrepancies
• File and maintain business documentation both electronically and manually
• Answer incoming calls and assist with booking deliveries and collections from suppliers
• Communicate professionally with customers, suppliers and colleagues
• Deliver excellent customer service by being friendly, helpful and responsive