Find an apprenticeship
Business Admin Apprentice
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Business Administration Apprentice
We’re looking for a Business Administration Apprentice to support the day-to-day running of our office. This is an entry-level role where you’ll learn the basics of business administration while gaining practical experience across different areas of the company.
Wage
£17,000 a year
Training Course
Business Administrator (level 3)
Hours
9am to 5pm Monday to Friday 37 hours 30 minutes a week
Start Date
Monday 31 August 2026
Duration
1 year 6 months
Positions Available
1
What You'll Do at Work
- Managing and responding to routine emails
- Answering phone calls and directing enquiries
- Scheduling meetings and managing calendars
- Data entry and maintaining internal records
- Filing and organising documents (digital and physical)
- Assisting with preparation of basic reports and spreadsheets
- Supporting general business operations (e.g. updating systems, processing information)
- Assisting with simple finance/admin tasks such as invoices or expense logs
- Monitoring and ordering office supplies
- Providing basic customer service support (email/phone enquiries)
- Greeting visitors where required
- Taking notes in meetings and helping with general admin tasks across teams
Where You'll Work
11 Keel Row
The Watermark
Gateshead,
NE11 9SZ
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
ZENITH TRAINING LIMITED
What You'll Learn
Course Contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training Schedule
Your apprenticeship training will be a fully work-based learning programme across 18-months, method to be confirmed. Upon completion of your apprenticeship, you will achieve a level 3 qualification in Business Administration.
Essential Qualifications
- GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About This Employer
The company's main business lies in the hire and sale of high quality two way radios and associated communications equipment.
Apex was established in 1990 in Newcastle upon Tyne and in 2011 Apex expanded its premises to overseas by opening offices in Dublin, Ireland.
Apex provides two way communications solutions across the whole business spectrum, and in the fast moving world of today's business, two-way radio communications play a crucial role in the safety and welfare of people.
Safety is essential to Apex, and our clients depend on us to deliver reliable communications every time. Because of our commitment and care to our customers Apex is dedicated to provide technical support, rapid response repairs and top quality service which is accredited by European ISO 9001:2008 quality status.
Apex owns and operates a number of regional community repeater networks, providing customers with the vital communication links to their workforce. In the UK alone, Apex currently supplies and supports over 250 Shopwatch radio schemes, from Northern Scotland to the Southern Coast of England.
Many Police forces throughout the UK are linked to CCTV control rooms and retail’s security radio systems, using Apex Radios in the constant fight against crime and disorder.
Over 5000 retailers, schools, hospitals, security services, construction companies, hospitality providers, and many other sectors use Apex Radio for security protection of their own customers and receive loyal service care.
Apex also has great interest in community wellbeing. Apex supports a wide range of charities and encourages fundraising among all employees. Apex also invests in our local area and the community by employing staff through apprenticeship schemes, and progressing staff members where appropriate through various NVQ qualifications. This builds an individual’s knowledge and portfolio while giving the experience of the working world.
After This Apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Progression into a full-time role upon completion of the apprenticeship available for the right candidate.
Ask a Question
The contact for this apprenticeship is:
ZENITH TRAINING LIMITED
Ian Wilkinson
Ianwilkinson@zenithtraining.org.uk
01919171097
The reference code for this apprenticeship is VAC2000048098.
Apply Now
Closes in 9 days (Friday 28 August 2026 at 11:59pm)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills