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Business Admin Apprentice
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Business Admin Apprenticeship
This Business Admin apprenticeship is for a hardworking, committed apprentice to join a busy, fast-paced office environment to support customers in the production of jobs. An individual with an engineering mindset would be a great fit for this role, learning how to build routers and quoting work throughout their apprenticeship.
Wage
£15,808 a year
Minimum wage rates (opens in new tab)
Training Course
Business Administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
Hours
- Monday-Thursday: 7:30am-4:30pm
- Friday: 7:30am-11:30am
38 hours a week
Start Date
Tuesday 1 September 2026
Duration
1 year 6 months
Positions Available
1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Printing route cards
- Pairing route cards with relevant drawings
- Creating packing lists
- Attend internal meetings to take minutes and action points
- Process customer schedules
- Locate missing parts around the factory
- Help relevant Process Manager to organise job cards
Where you'll work
Bath Road
Felling
Gateshead
Tyne and Wear
NE10 0LH
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
CITY OF SUNDERLAND COLLEGE
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data
Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including:
- Emails
- Letters
- Files
- Payments
- Reports and proposals
Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
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Level 3 Business Admin, training will be completed onsite. The apprentice will be allowed time away from job to complete assignments and complete training.
Essential qualifications
- GCSE in:
- English (grade 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
About this employer
Washington Metalworks is a specialist UK sheet metal fabrication subcontractor with over 40 years’ experience supporting OEM manufacturers in demanding industries.
We manufacture precision components at scale — from switchgear enclosures and data centre infrastructure to rail components, earthmoving equipment, and vehicle chassis — all produced in the North East and delivered across the UK.
By bringing every stage in-house, we offer a fully integrated service covering design, laser profiling, punching, forming, fabrication, welding, finishing, and assembly. The result is greater control, consistent quality, and reliable delivery at scale.
https://washington-metalworks.co.uk (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay here.
There is the possibility of full-time, permanent employment where available for the right candidate.
Ask a question
The contact for this apprenticeship is: CITY OF SUNDERLAND COLLEGE
The reference code for this apprenticeship is VAC2000042905.
Apply now
Closes in 15 days (Friday 31 July 2026 at 11:59pm)
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