Find an apprenticeship
Business Admin Apprentice
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Office Administration Apprentice
This apprenticeship offers an excellent opportunity to gain practical office administration experience while working towards a recognised qualification. The successful candidate will play a key role in supporting the day-to-day running of the office, assisting engineers, suppliers, and management to ensure operations run smoothly.
Key Responsibilities:
- Answer incoming telephone calls professionally and direct enquiries to the appropriate person
- Welcome and assist visitors attending the office
- Manage incoming and outgoing post and deliveries
- Receive, check, and record parcels and deliveries
- Maintain accurate office records and filing systems
- Provide general administrative support to management and office staff
- Monitor engineers’ start and finish times
- Allocate and issue stock and equipment to engineers
- Check out materials and equipment from stock to engineer van stock
- Assist with scheduling and operational administration as required
- Support engineers by ordering equipment and materials as instructed
- Maintain accurate stock records and inventory levels
- Order materials, tools, and equipment from suppliers
- Liaise with suppliers regarding delivery schedules and lead times
- Arrange returns of faulty or surplus equipment to suppliers
- Assist with regular stock checks and stock management processes
- Order and issue company uniforms and PPE to staff
- Liaise with hire companies to arrange equipment hire, delivery, and collection from customer sites
- Monitor calibration schedules for electrical testing equipment and ensure records remain up to date
- Assist with monitoring company vehicle requirements, including tyre replacement, servicing schedules, and general vehicle equipment
- Update and maintain company records using office software and management systems
Experience of DEXT, Uptick, and Xero would be advantageous but is not essential, as training will be given.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Course Contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
- Able to choose the most appropriate IT solution to suit the business problem.
- Able to update and review databases, record information, and produce data analysis where required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Produces accurate records and documents including:
- Emails, letters, files, payments, reports, and proposals.
- Makes recommendations for improvements and present solutions to management.
- Drafts correspondence, writes reports, and able to review others' work.
- Maintains records and files, handles confidential information in compliance with the organisation's procedures.
- Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities, and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
What You Will Achieve
You will achieve your Level 3 Business Administration Apprenticeship.
Training
- There are workshops that you will need to attend via Teams.
- You will have a mentor for one-to-one teaching and learning.
- In-house training will be given to support specifics of the role.
Requirements
- GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem-solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
Company
We are a well-established Fire and Security installation company providing the installation, maintenance, and servicing of intruder alarms, CCTV, access control, and related security systems.
Benefits
- Company events
- Company pension
- Free parking
- On-site parking
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
There will be ongoing opportunities for career progression for the right candidate upon completion of the apprenticeship.
Contact Information
The contact for this apprenticeship is:
THELIGHTBULB LTD
Andrea Gregory
andrea.gregory@getsetuk.co.uk
07764969337
The reference code for this apprenticeship is VAC2000047249.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills