We are seeking a motivated SDR to join our sales team in a hybrid capacity

As a business specialising in social selling training, this role offers an opportunity to learn cutting-edge modern sales techniques. The apprentice will focus on identifying new business opportunities and booking meetings for staff while undertaking training.

What you'll do at work

• Social Prospecting: Leverage LinkedIn and digital platforms to identify and engage decision-makers
• Outbound Outreach: Initiate contact via social messaging, cold calling, and email campaigns
• Lead Qualification: Assess prospective clients to ensure they match our ideal customer profile
• CRM Management: Track sales pipeline activities and accurately log interaction data
• Learning & Development: Participate in internal coaching and complete mandatory apprenticeship coursework

Candidate requirements:

• Clear written and verbal communication
• Good listening and questioning skills
• Basic computer and digital skills
• Able to research companies and individuals online
• Comfortable speaking to new people by phone, email and social media
• Good organisation and time management
• Able to follow a process and keep accurate records
• Willingness to learn sales, prospecting and customer relationship skills
• Ability to work independently and as part of a team
• Good standard of written English

Where you'll work

UNIT 333-340
FARADAY MILL TRADE PARK
CATTEWATER ROAD
PLYMOUTH
PL4 0SF

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PLYMOUTH CITY COUNCIL

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.