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Business Admin Apprentice
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Job Purpose
Babington are currently supporting Scotland Shop with the recruitment of a Business Admin apprentice for their office in Duns.
Start date: October
Location: Scotland
Scotland Shop is a retail business with an impressive reputation for providing quality fabrics, clothing, and interiors products in over 500 tartans through our e-commerce website, Edinburgh, Crieff, and Albany (USA) stores, as well as events across Scotland, Canada, and the USA.
Everything we do is centered around the communities we live and work in, our people, our customers, our business. We are global. We believe that what we do matters. We will stand up for it and fight for it. We obsess over quality, both in the things we make and the people who make them happen. We are rooted in Scotland, we weave tradition into every thread, crafting timeless products designed to be passed down the generations.
What Does the Role Involve?
- Order stock daily for current orders, liaising with suppliers and customers around cloth availability, measurements, and alternative options.
- Select and cut the correct fabrics to be delivered to our suppliers within the allotted timeframe.
- Ensure regular housekeeping of our stock management system.
- Work with the Senior Stock and Dispatch Team Leader and Operations Manager to ensure suppliers are delivering goods on time, deal with any issues, delays, and ensure these are dealt with to minimize impact on customers and service.
- Deliver top-notch customer service by phone, email, live chat, and in person.
- Support the Dispatch team with the daily picklists.
- Support the Dispatch team with receiving and processing both customer orders and stock orders.
- Gain an understanding of our stock system, how we order custom-made items, and what stock we have in the business.
- Build knowledge of tartans, clans, and fabrics.
- Work closely with the different teams in Edinburgh, Duns, Crieff, and USA to ensure communication of changes to stock, supplier delays, and other issues affecting the supply chain and customers.
- Learn about margins and pricing to support the annual pricing review.
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At Scotland Shop, our people are one of the most important parts of our business. We are currently looking for individuals who are enthusiastic about providing great business administration and would like to pursue a career in retail. This apprenticeship opportunity will give you the chance to spend 12 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly experienced team who will support you every step of the way. We will support you with everything you need to truly realize your potential.
You will work towards achieving a recognised Business Admin SCQF 6 qualification.
Qualifications or Qualities Required
- A passion for Scotland, tartan, and textiles.
- Excellent communication skills.
- A keen eye for problem-solving.
- Solid organizational and time management skills.
- An affinity for attention to detail and process-driven.
- Driving License.
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