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Business Admin Apprenticeship
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HB Business Administration Apprenticeship
HB is a growing group of businesses built around helping people and businesses succeed. As part of your apprenticeship, you’ll gain experience across.
Every day is different, so flexibility and enthusiasm are key.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
As our Business Administration Apprentice, you’ll become an important part of the HB team, supporting the day-to-day running of all three businesses while studying towards your Level 3 Business Administration qualification.
You’ll learn how a successful business operates from the inside out, working with customers, suppliers, candidates, holidaymakers and business clients.
This is an office-based role where you’ll develop confidence, professionalism and valuable business skills in a supportive environment.
Key Responsibilities:
General Business Administration
- Provide administrative support across all HB businesses
- Answer telephone and email enquiries professionally
- Welcome visitors to the office
- Maintain accurate records and filing systems
- Prepare letters, documents and presentations
- Support diary management and scheduling
- Assist with general office organisation
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Office & Workspace Support:
- Keep the office organised, tidy and welcoming
- Monitor stationery and office supplies and reorder when required
- Prepare meeting rooms for clients and visitors
- Manage room bookings and calendars
- Support the smooth day-to-day running of HB Workspaces
- Ensure refreshments and facilities are available for meetings
Recruitment & HR Support (HB People):
- Prepare candidate packs and interview information
- Update recruitment systems
- Arrange interviews
- Produce offer letters and employment documentation
- Maintain confidential records
- Assist with onboarding administration
Travel Administration (HB Travel):
- Support customers before they travel
- Help prepare travel documentation
- Assist with holiday check-in administration
- Ensure travel documents are accurate and complete
- Liaise with suppliers where appropriate
- Help create memorable customer experiences
Customer Service:
- Deliver excellent customer service both face-to-face and online
- Represent the HB brand professionally
- Respond positively to enquiries
Build relationships with clients and customers
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Digital & Marketing Support:
- Create simple documents, presentations and marketing materials
- Assist with social media content where appropriate
- Help keep company information up to date
- Use Microsoft Office and other digital systems confidently
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Specialising in the engineering, construction, industrial, and corporate sectors, our creative and fast-growing team is dedicated to making a difference every day. We work on permanent roles.
As an award-winning recruitment and HR specialist based in Burscough, Lancashire, we deliver outstanding results through both one-off projects and permanent outsourcing. Trusted by leaders of the region’s top brands, we help businesses thrive.
Your earnings can increase over time with an apprenticeship. Full time employment.
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