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Business Admin Apprenticeship
Location: Woodseats Medical Centre, SOUTH YORKSHIRE (S8 0SH)
Closing Date: 19 days from now (Saturday 31 October 2026 at 11:59pm)
Posted on: 9 October 2026
Summary
The Apprentice Medical Records & Admin Coordinator is the digital backbone of the GP surgery. In this role, you will manage patient records, clinical coding, and specialist referrals while ensuring strict GDPR data compliance. It bridges the gap between doctors, patients, and hospitals to keep the entire practice running smoothly.
- Wage: £14,976 for your first year, then could increase depending on your age
- Training course: Business administrator (level 3)
- Hours: Monday - Friday 9am - 5pm. 36 hours a week
- Start date: Sunday 1 November 2026
- Duration: 1 year 6 months
- Positions available: 1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide general administrative support to the healthcare team
- Open, sort, scan, and match incoming mail (electronic and paper) to patient records
- Maintain accurate, organised filing systems for both electronic and physical records
- Perform clinical coding of patient correspondence to ensure accurate health records
- Generate and manage patient referrals via the ERS system
- Liaise with hospitals regarding patient care queries and referral status
- Handle deductions when patients leave
- Prepare and send letters and electronic communications to patients
- Compile reports and respond to Subject Access Requests in line with GDPR
- Review and code clinical data in line with practice protocols
- Respond to coding queries and assist with related tasks
- Use practice IT systems to manage patient records
- Oversee private work, including issuing of invoices
Where you'll work
THE RODDICK BUILDING
900 CHESTERFIELD ROAD
SHEFFIELD
SOUTH YORKSHIRE S8 0SH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SHEFFIELD CITY COUNCIL
Training course
Business administrator (level 3)
What you'll learn
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- write letters or emails, create proposals, perform financial processes, record and analyse data
- Examples include MS Office or equivalent packages
- Able to choose the most appropriate IT solution to suit the business problem
- Able to update and review databases, record information and produce data analysis where required
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Produces accurate records and documents including:
- emails, letters, files, payments, reports and proposals
- Makes recommendations for improvements and present solutions to management
- Drafts correspondence, writes reports and able to review others' work
Maintains records and files, handles confidential information in compliance with the organisation's procedures.
Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement.
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately.
Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Uses the most appropriate channels to communicate effectively.
Demonstrates agility and confidence in communications, carrying authority appropriately.
Understands and applies social media solutions appropriately.
Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
Is able to review processes autonomously and make suggestions for improvements.
Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
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Manages resources e.g. equipment or facilities.
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
Plans required resources to successfully deliver projects.
Undertakes and leads projects as and when required.
Training schedule
You will be working towards a level 3 Business Administration Apprenticeship. You will attend college training once a week. Training centre is located at CDC Centre, Sheffield, S2 1TR.
Requirements
Desirable qualifications
- GCSE in: English & Maths (grade 4/C equivalent or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Woodseats Medical Centre is an NHS general practitioner surgery based at The Roddick Building in Sheffield, providing comprehensive primary care, diagnostic screening, and family planning services. The practice holds a "Good" overall rating from the Care Quality Commission (CQC) and is accredited as a Royal College of General Practitioners (RCGP) Veteran Friendly Practice
Company benefits
We offer 25 days' annual leave plus a pro-rata bank holiday entitlement.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Opportunity to move into a full-time role upon completion of apprenticeship.
Ask a question
The contact for this apprenticeship is: SHEFFIELD CITY COUNCIL
The reference code for this apprenticeship is VAC2000058448.
Apply now
Closes in 19 days from now (Saturday 31 October 2026 at 11:59pm)
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