Business Admin Apprenticeship

BANKS SKIP HIRE LTD
CHESTERFIELD (S41 9QX)
Closes on Monday 30 November 2026
Posted on 13 October 2026

At Banks Skips their aim is to train an amazing apprentice from the ground up. If you are confident, outgoing and keen on an apprenticeship studying Business administration, this is the perfect role for you. You’ll gain new skills and work alongside experienced staff.

Wage

£12,480 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices

Training

Course: Administration assistant (level 2)

Hours: Monday to Friday 8am to 4pm. 30 hours a week

Start date: Tuesday 1 December 2026

Duration: 1 year

Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Answering inbound calls, taking messages and directing queries to relevant areas/people in the business
• Filing and organising documents, both electronically and on paper.
• Using Excel or other software to keep track of information and create simple spreadsheets.
• Data Management: Using digital systems to collate and enter data, maintaining accurate records, and ensuring confidentiality.
• Administrative Support: Handling customer inquiries, processing bookings, and managing customer information accurately.
• Financial Management: Entering customer details onto internal systems, raising invoices, and managing financial aspects of the business.
• Office Coordination: Supporting the Office Manager and General Manager with daily operations, including taking skip hire services and managing customer expectations.
• Customer Service: Providing support to both internal and external stakeholders, ensuring customer satisfaction and efficient communication.

As an apprentice, you'd also spend time learning business administration skills and completing your apprenticeship coursework / training.

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider: JUNIPER TRAINING LIMITED

Course contents

• Receive, retrieve, process, record and store information and data.
• Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
• Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
• Handle and communicate information in line with organisational policies, procedures and security requirements.
• Recognise and rectify issues and escalate as required.
• For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
• Plan and review administration tasks allocated by supervisor.
• Maintain professional relationships with stakeholders.
• Monitor and report on the use of resources such as materials, equipment and supplies.
• Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
• Source information as requested by stakeholders, ensuring they are shareable.
• As examples client records, signpost to services or reports.
• Use continuing professional development including self-reflection to support current and future training and development needs.
• Use communication tools to respond to stakeholders using professional language and organisational etiquette.
• Operate within agreed health and safety standards.
• Use time management tools to meet deadlines.
• Handle feedback following expected professional etiquette.
• Maintain wellbeing, accessing organisational support mechanisms if required.
• Review and check own work.
• Use cloud services to share documents for use and or collaboration.
• Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
• Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.