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Business Admin Level 3 Apprenticeship - Bishops Cleeve Primary Academy
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About the Role
We are currently seeking to recruit a hardworking and enthusiastic individual to join our administration team. The School Administrator Apprentice will be expected to give comprehensive administrative support to the admin team.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What You'll Do at Work
To undertake a Level 3 Business Administrator Apprenticeship whilst providing administrative and operational support to the Trust's Central Business Services Team. The postholder will gain practical experience across a range of business functions, helping to ensure the effective delivery of services that support the Trust, its schools, staff, pupils, and stakeholders.
Administrative Support
- Provide high-quality administrative support to the Central Business Services team.
- Prepare, format, and distribute correspondence, reports, presentations, and other documents.
- Maintain accurate electronic and paper-based filing systems.
- Input, update, and maintain data across Trust systems and databases.
Customer Service
- Act as a professional first point of contact for enquiries.
- Maintain positive and professional relationships with stakeholders.
Business Operations Support
- Assist with Trust-wide projects and initiatives.
- Support records relating to procurement, HR, finance, estates, and governance.
- Process invoices for payment.
Information Management
- Handle information securely and in accordance with GDPR.
- Produce accurate records and reports.
Apprenticeship Responsibilities
- Complete coursework, assessments, and training.
- Maintain apprenticeship evidence and portfolio.
General Responsibilities
- Promote the values of the Trust.
- Undertake duties commensurate with the role.
Safeguarding
The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An enhanced DBS check will be required.
Where You'll Work
Tobyfield Road Bishops Cleeve
Cheltenham
GL52 8NN
Apprenticeship Details
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
LET ME PLAY LIMITED
Training Course
Business Administrator (Level 3)
What You'll Learn
Course Contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data
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Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
Produces accurate records and documents including:
- Emails
- Letters
- Files
- Payments
- Reports
- Proposals
Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities, and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training Schedule
Apprenticeship Details – 16 months expected duration to complete, working towards your Level 3 Business Administration (School Administrator) qualification (All learning is delivered online/remote).
Training Provider: LMP Education (rated 1st best UK training provider).
More Training Information
All remote learning, no classroom or college day release.
Desirable Qualifications
GCSE in:
- English (grade 4/C or above)
- Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
The GLA Welcomes
Apprentices who demonstrate a positive attitude, a commitment to learning, and a desire to develop professional skills within a supportive and collaborative environment. The Trust shares responsibility with each apprentice for their learning, development, and successful completion of the Level 3 Business Administrator Apprenticeship.
The Business Administrator Apprentice will make a valuable contribution to the work of the Central Business Services team and the wider Trust. Through practical experience and structured training, the apprentice will support the efficient delivery of central services that enable schools and staff to provide the best possible outcomes for pupils. The apprentice will gain experience across a range of business functions and will be supported by their line manager and colleagues throughout the apprenticeship programme. The role provides opportunities to develop administrative, organisational, communication, and customer service skills while building an understanding of how a Multi Academy Trust operates.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in a new tab).
Completion of Apprenticeship
The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector.
Contact Information
The contact for this apprenticeship is:
LET ME PLAY LIMITED
Charlie Seaman
charlie.seaman@lmpeducation.org
The reference code for this apprenticeship is VAC2000047667.
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