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Business Admin Level 3 Apprenticeship - Manor Primary School
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School Admin Apprentice
We are currently seeking to recruit an enthusiastic individual, who is hard working and eager to join our admin team as a School Admin Apprentice. We are looking to recruit a confident, personable individual that can work independently and as a part of a team.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is a fantastic opportunity for an eager learner to build valuable skills in an administration role. This role is an apprenticeship where the school will provide training for the successful candidate to achieve a Level 3 qualification in Business Administration. Your day-to-day duties will include:
- Act as the primary front-of-house contact for staff, students, and visitors. Welcoming guests, answering enquiries in person and by phone or email, directing people to the appropriate departments, and always ensuring a professional and welcoming environment.
- To provide an efficient and effective administration support function, including but not limited to typing, photocopying, finance admin.
- Handling sensitive and confidential information.
- Operate relevant equipment, ICT packages, and information systems, e.g. Microsoft Office, internet, MIS, and email.
- Assist colleagues across departments to ensure smooth operation.
- File, store, and record data and information in line with procedures.
- Assist in the organisation of school events, e.g. Parent/Carer Review Days and INSET days.
- Undertake reception duties, answering the telephone and dealing with face-to-face enquiries.
- Dealing with students and parents/carers daily and managing difficult conversations.
- Ensure the security of the school by signing in visitors and issuing passes, alerting staff to the arrival of a visitor, provide refreshments, monitor the collection of the visitor, and signing out and collecting the visitor’s pass as they leave.
- Ensure that all work is completed in a priority basis, and work meets a high degree of professionalism and quality.
- To take responsibility for personal performance and the development of skills to ensure the required skills, knowledge, and competence to fulfil the role.
- To keep up to date with current relevant education developments, policy, and new technologies to enhance the quality of administration and support services.
- To exercise a commitment to the school’s mission.
- Monitor potential safeguarding risks and work with the Designated Safeguarding Leads to promote safer working practice throughout.
- Understand the safeguarding policy, procedures, and best practice guidelines. Use this understanding to ensure safer recruitment, safe working practices, appropriate reporting of concerns, and contribute positively to an anti-bullying environment.
- To be responsible for promoting and safeguarding the welfare of all students and young people attending the school.
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Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Sandringham Road, Barking, IG11 9AG
- 40 Scholars Way, Dagenham, RM8 2FL
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LET ME PLAY LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record, and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 School Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).
Essential qualifications
- GCSE in:
- English (grade 4/C or above)
- Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
About this employer
We are unique in that we are a large school situated across two sites: a five form entry Infant school on the Leftley Estate at Sandringham Road in Barking, and a three form entry Primary school set in a modern building on Longbridge Road in Dagenham.
Our shared vision is to provide every child with a safe, engaging, and inspirational environment that nurtures a lifelong love of learning and sows the seeds of aspiration. This ethos underpins everything we do. We are passionate about creating meaningful educational opportunities that genuinely improve our pupils’ life chances.
We are extremely proud of our Ofsted inspection in 2024, which described us as a “happy and inclusive school”. Inspectors noted that pupils enjoy being part of our school community and described them as “polite, charming and helpful”, with “exemplary” behaviour.
As a large school across two sites, we can offer:
- Opportunities to gain extensive experience working across 2 sites
- Supportive and friendly colleagues
- Hard-working, dedicated, and enthusiastic staff
- A friendly and motivated school community
https://manorprimary.barking-dagenham.sch.uk (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Completion of the level 3 qualification and potentially a full-time role
Ask a question
The contact for this apprenticeship is:
LET ME PLAY LIMITED
The reference code for this apprenticeship is VAC2000050943.
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