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Business Admin/Customer Care Apprentice

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Business Admin/Customer Care Apprentice
You will learn to provide a high level of Customer Care support whilst developing a broad understanding of Commercial activities including Customer Service, Purchasing and Planning. Work as a hands-on member of the Commercial team, supporting the Commercial Manager, Buyer and wider business, whilst developing skills and knowledge.
Requirements
- Ability to handle various tasks simultaneously and adapt to changing priorities and urgencies
Responsibilities
- Act in a professional manner at all times
Customer Care:
- Processing sales orders onto the company's ERP system
- Sales order checking and validation
- Answering phones and managing incoming emails, responding directly or directing appropriately
- Keeping customers updated throughout the full order cycle
- Supporting the coordination and response to customer queries and concerns
- Actioning responses in a prompt and professional manner
- Providing general administrative support and front of house duties as required
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
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Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Commercial/Buying Exposure:
- Assisting with processing purchase orders within the ERP system
- Supporting the tracking of outstanding purchase orders and deliveries
- Liaising with suppliers regarding order acknowledgements and updates
- Supporting the maintenance of supplier information within the ERP system
Planning Exposure:
- Providing support for the Commercial Manager where required
- Assisting with basic planning and order tracking activities
- Supporting communication between departments to ensure customer requirements are met


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General Responsibilities:
- Documenting processes and supporting updates to standard operating procedures
- Achieving tasks within set timeframes to meet departmental targets
- Supporting continuous improvement in the department
- Carrying out any other reasonable tasks as requested by the Commercial Manager or Commercial Director
- Observing Health & Safety and manual handling regulations
- Ensuring all company directives, policies and procedures are adhered to
- Maintaining 5S and general housekeeping standards
- Adhering to the practices detailed in the employee handbook
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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