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Business Administration/ Accounts Support Apprenticeship
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About the Role
We are looking for an organised, reliable and motivated Administration Apprentice to join our office team. The role will involve supporting the day-to-day administration of the business while working towards a Business Administration apprenticeship qualification.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Reconciling shifts worked against shifts on client system
- Sending correct timesheet data to payroll for processing
- Setting up new clients on our system
- Ensuring all required documents are received from new clients
- Dealing with queries
- Sorting, filing and sending invoices
- Creating consolidated invoice templates
- Checking invoice requirements are being met per client
- Assisting the AR clerks with any adhoc duties
- Any other general administration duties
Where you'll work
Salisbury House
29 Finsbury Circus
London
EC2M 5SQ
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
COREED LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
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Desirable qualifications
- GCSE in:
- English (grade 4-9 (A-C))
- Maths (grade 4-9 (A-C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Logical
- Team working
About this employer
With decades of experience, we support both new start-ups and established recruitment agencies with outsourced back-office solutions. This enables recruiters to focus on sales and growth, leaving the administrative tasks to us.
Our management team boasts many years of combined expertise in back-office and accounting services for the recruitment sector. Leveraging these skills, we've developed a robust service that allows recruiters to concentrate on their core activities while we handle the complete administration.
Our professional and experienced team manages every aspect of daily recruitment administration, including invoicing, agency payments, invoice finance, credit control, and reporting. With Greencastle Solutions, you can trust that all your back-office needs are in capable hands.
https://www.greencastlesolutions.co.uk (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Full time position for the right candidate following apprenticeship completion.
The contact for this apprenticeship is:
COREED LIMITED
Sean Jones
Sean@CoreEd.co.uk
The reference code for this apprenticeship is VAC2000051084.
Closes in 18 days (Monday 21 September 2026 at 11:59pm)
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