Business Administration Apprentice

Location: Alfreton (DE55 3LH)
Closing Date: Monday 19 October 2026 at 11:59pm

Employer: BIDWELL HENDERSON COSTS CONSULTANTS LTD

Summary

We are looking for a proactive, hardworking individual who enjoys working as part of a team and takes pride in delivering excellent service to both internal colleagues and external clients. You will be organised, reliable, and keen to learn, with a positive attitude and strong attention to detail.

Wage: £14,560 a year

Work

What you'll do at work

• Managing and maintaining company files and records
• Booking in new files and ensuring they are processed accurately
• Assigning files to the appropriate team members
• Updating databases and records in a timely manner
• Drafting professional letters, emails, and other correspondence
• Checking, preparing, and creating invoices
• Assisting colleagues with project work, including the firm's marketing and recruitment
• Arranging deliveries and collections as required
• Liaising with consultants, clients, and other external contacts
• Answering and transferring telephone calls in a professional manner
• Supporting the day-to-day running of a busy office environment
• Checking and progressing solicitor claims through an official government digital platform
• Liaising internally and externally with Chambers/Solicitors/Costs draftspersons/Legal Aid Agency regarding billing queries
• Learning legal concepts and theory
• Calculating figures and creating reports
• Monitoring claim deadlines
• Working collaboratively as part of a team while also managing individual responsibilities

Where you'll work

1 Lea Bank Broadmeadows, South Normanton Alfreton DE55 3LH

Training

Training Provider: WEST NOTTINGHAMSHIRE COLLEGE

Training Course: Business administrator (level 3)

What you'll learn

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:

• write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.