As you develop within the role, you will gain an understanding of how different areas of the business work together and how effective administration supports the smooth running of the organisation. You will have the opportunity to develop your communication, organisation, IT, customer service, problem-solving and time-management skills.

This is an ideal opportunity for an enthusiastic and organised individual who is looking to start a career in business administration and wants to gain valuable hands-on experience within a professional working environment. The successful candidate will receive training and support throughout their apprenticeship and will gradually take on increased responsibility as their knowledge, confidence and skills develop.

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Where you'll work

UNIT A STAFFORD PARK 18
TELFORD
SHROPSHIRE TF3 3BN

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Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider
IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Training course
Business administrator (level 3)
Understanding apprenticeship levels

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.

Training schedule
This is a Level 3 Business Administrator apprenticeship. The apprentice will be required to attend the training centre, In-Comm Training Services, in Telford, TF3 3AJ, 2 days per week for 5 weeks as part of the off the job training delivery.

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Requirements

Essential qualifications

• GCSE in: English, Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Keen to progress
• Interest in manufacturing

Other requirements

The right candidate must be able to show excellent time keeping.

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About this employer

Based in the heart of the Midlands, we deliver to customers around the corner and across the globe. Our ability to deliver niche or large-scale production where other companies fail is down to the fact that we combine our engineering experience and excellence with the very latest in technology. These factors combine to set us apart:

• Transparency and communication
• Engineering know-how
• Investment in the latest technology and machinery

When we work for you, we become part of your team. We will establish your precise requirements, agree on how these are delivered and get on with the job; leaving you free to get on with yours.

https://www.wrekinsheetmetal.co.uk/about/

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After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay here.

Upon successful completion of the apprenticeship there will be a full-time position within the company available.

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Ask a question

The contact for this apprenticeship is:
IN-COMM TRAINING AND BUSINESS SERVICES LIMITED
Recruitment Team
recruitment@in-comm.co.uk
The reference code for this apprenticeship is VAC2000057844.

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Apply now