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Business Administration Apprentice
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Introduction
Support the Transport Manager with the daily planning, coordination, and administration of transport and logistics activities. This role will contribute to the efficient operation of the transport function by assisting with scheduling, documentation, communication, and general administrative tasks.
About The Employer
Poundfield are a precast concrete manufacturer specialising in Retaining Walls, Beam & Block Flooring, and Bespoke precast concrete products. We offer nationwide coverage and operate from two locations in East Anglia and the Northwest. We are part of the SigmaRoc Precast Products Group (PPG).
What You'll Do
- Promote the highest Health & Safety standards to ensure a safe working environment.
- Assist the Transport Manager to plan/route deliveries to their geographical location in an efficient and cost-effective way.
- Assist with Working Time Directive requirements and ensure driver infringements are monitored.
- Assist with ensuring vehicles are serviced, inspected, and maintained regularly.
- Assist in recording/reporting all damaged/returned loads.
- Assist in the utilisation of Poundfield lorries where possible through further loads.
- Assist with the recording/reporting of additional costs relating to waiting times, delays, and haulier issues.
- Assist with issuing of POs and receipting in when necessary.
- Ensure the best customer service experience is provided to all customers.
- Assist with keeping customers and Poundfield’s sales team up to date with any changes to deliveries (late deliveries, changes in dates etc).
- Assist with recording of transport holiday requests, sickness, and unauthorised absence.
- Complete all duties to the best of your ability, meeting required deadlines.
- Perform all other reasonable duties as requested by the Transport Manager.
- Understand and be aware of the Company’s Quality Systems.
- Always adhere to Company practices and procedures.
- Develop sound working relationships with all personnel and departments of the Company.
- Maintain the confidentiality of all Company information.
- Ensure the promotion at all times of a professional Company and personal image.
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Training Outcome
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The candidate can progress into a full-time position within the business.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem-solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non-judgemental
- Patience
Qualifications
- Desired - GCSE - English - Level 4
- Desired - GCSE - Maths - Level 4
Course Information
- Course: Business Administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday to Friday 7.30am - 4.00pm with a 1-hour lunch break
- Expected Duration: 1 Year 6 Months
- Training Provider: W S TRAINING LTD.
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