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Business Administration Apprentice
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Business Administration Apprentice
An exciting opportunity to join Meadows Care as a Business Administration Apprentice. You will support the Training, HR and Administration teams with a wide variety of office-based duties whilst gaining a nationally recognised Level 3 Business Administration qualification.
Wage
£15,600 to £24,784.50, depending on your age
National Minimum Wage
Minimum wage rates (opens in new tab)
Training course
Business administrator (level 3)
Hours
Monday to Friday, 9.00am - 5.00pm.
37 hours 30 minutes a week
Start date
Friday 4 September 2026
Duration
1 year 6 months
Positions available
1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Administration Apprentice, you will become an important member of the Business Support team, assisting with the day-to-day administration of the organisation. You will gain experience across several departments, supporting training, HR and general office operations while developing valuable administrative and organisational skills.
This varied role would suit someone who enjoys working in a busy office environment, is highly organised, confident using Microsoft Office and enjoys communicating with people.
Key Responsibilities
- Supporting the Training and Business Manager with a wide range of administrative duties
- Assisting with the coordination and administration of staff training programmes
- Booking training courses, meeting rooms and training venues
- Preparing induction and welcome packs for new employees
- Updating training databases, spreadsheets and learning records
- Registering new starters onto internal training systems
- Maintaining the annual and monthly training diaries
- Recording attendance and updating training matrices
- Liaising with managers, trainers and external training providers
- Collating training feedback and producing reports
- Formatting professional documents, reports, letters and spreadsheets using Microsoft Word and Excel
- Taking accurate minutes during meetings whilst maintaining confidentiality
- Answering telephone calls and acting as the first point of contact for staff and visitors
- Providing reception cover and welcoming visitors to the office
- Monitoring shared inboxes and responding to enquiries professionally
- Supporting HR with recruitment administration and onboarding documentation
- Maintaining accurate filing systems and confidential records
- Assisting with diploma administration and maintaining learner databases
- Updating internal databases and company management systems
- Supporting departments across the business with administrative tasks
- Carrying out general office administration as required
Where you'll work
Egerton House
Wardle Road
Rochdale
OL12 9EN
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ROCHDALE TRAINING ASSOCIATION LIMITED
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Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training schedule
You will complete the Level 3 Business Administrator Apprenticeship with Rochdale Training.
Your apprenticeship will include:
- Business communication and customer service
- Managing information and business records
- Microsoft Office and business technology
- Organisation and time management
- Business processes and continuous improvement
- Professional behaviours and teamwork
- Data protection and confidentiality
- Minute taking and report writing
- Project support and administration
- Functional Skills in English and Maths (if required)
- End Point Assessment
You will receive regular workplace mentoring alongside dedicated support from Rochdale Training throughout your apprenticeship.
Essential qualifications
- GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
About this employer
Meadows Care is a well-established organisation providing high-quality residential care, education and therapeutic support for children and young people across the North West. Their dedicated teams work together to create safe, nurturing environments where young people can thrive and achieve positive outcomes.
This is an exciting opportunity to join the Business Support team as a Business Administration Apprentice. Working closely with the Training and Business Manager, you will gain valuable experience across training, HR, administration and office management whilst completing a nationally recognised Level 3 Business Administration Apprenticeship.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay opens in new tab.
Successful completion of the apprenticeship could lead to a permanent position within Meadows Care, with progression opportunities into areas including:
- Training Administration
- HR Administration
- Office Management
- Business Support
- Learning & Development Administration
Full-time employment?
Potentially, subject to successful completion of the apprenticeship
Progression Opportunities Identified?
Yes – Permanent employment with ongoing professional development opportunities within Meadows Care
Ask a question
The contact for this apprenticeship is:
ROCHDALE TRAINING ASSOCIATION LIMITED
Jacob Evans
jevans@rochdaletraining.co.uk
01706631417
The reference code for this apprenticeship is VAC2000045511.
Apply now
Closes in 29 days (Saturday 29 August 2026 at 11:59pm)
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