Opportunity to Join Established Mechanical and Electrical Contracting Company

This is an excellent opportunity to start a career working for an established mechanical and electrical contracting company at brand new offices based in Cannock with excellent on-site facilities.

Wage

• £15,392 for your first year, then could increase depending on your age
• National Minimum Wage rate for apprentices

Training Course

• Business administrator (level 3)

Hours

• Monday to Friday 9am - 5pm
• 37 hours a week

Start Date

• Friday 4 September 2026

Duration

• 1 year 6 months

Positions Available

• 1

What You'll Do at Work

Responsibilities:

• Providing administrative support to colleagues to ensure the efficiency and smooth day to day running of various departments to involve the following:
  • Providing office support to colleagues
  • Printing / photocopying / scanning / uploading / downloading documentation to / from client web sites
  • Maintaining an electronic filing system
  • Dealing with telephone calls and emails within the departments
  • Keeping well organised files and records
  • Preparing documents by printing, copying, binding
  • Completing and editing company documentation and correspondence
  • Collecting and sorting post
  • Assisting with the payroll run each week and processing timesheets
  • Accounts administration duties

Where You'll Work

• Unit 1, The Graduation Centre
• Progress Drive
• Cannock
• WS11 0JF

Training Provider

• WALSALL COLLEGE

Course Contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
  • Write letters or emails
  • Create proposals
  • Perform financial processes
  • Record and analyse data. Examples include MS Office or equivalent packages.
  • Able to choose the most appropriate IT solution to suit the business problem.
  • Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.